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New Member
posted Apr 24, 2020 5:45:28 PM

Why am being charged $160 to file?

0 3 1603
3 Replies
Expert Alumni
Apr 24, 2020 6:17:04 PM

It sounds like your return required forms and schedules not supported by the free version of TurboTax. Please click here to see the pricing tiers and the included tax situations. You might still qualify for IRS Free File. Please click here to learn more. 

 

Also, you can view your fees by clicking on the "Tax Tools" option on the left-hand menu bar, then choose "Tools", then "My Fees". 

Level 15
Apr 24, 2020 6:19:03 PM

It shows you are in Deluxe.  In the regular Turbo Tax Free Edition, information that you can enter is limited now.  Why do I have to upgrade from the Free Edition?

https://ttlc.intuit.com/community/upgrading/help/why-do-i-have-to-upgrade-from-free-edition/00/26379

 

To go back to the Free Edition you can try to clear and start over  https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-clear-and-start-over-in-turbotax-online/00/26444

 

Deluxe is $60

State is also a separate 50 in all versions above the Free Edition

 

If you select to have the fees deducted from your refund there is an EXTRA 39.99 Refund Processing Service charge (44.99 for California).  You can pay the fees upfront with a credit card to avoid the Pay with Refund charge.

 

How to see your fees

https://ttlc.intuit.com/community/charges-and-fees/help/how-do-i-review-my-fees-in-turbotax-online/00/26353

 

How to remove the Pay with Refund charge

https://ttlc.intuit.com/community/downgrading/help/how-do-i-remove-pay-with-my-refund-fees-in-turbotax-online-and-change-my-payment-method/00/25880

 

For help with fees

https://ttlc.intuit.com/community/charges-and-fees/help/what-can-i-do-to-reduce-my-fees/00/26051

Level 15
Apr 24, 2020 6:22:25 PM

OR There is also The Turbo Tax Free File program which is free for federal and state.  And has more forms than the Federal Free Edition, like Schedules A, B, C , D, E, F, EIC, H, K-1, SE,  etc.

 

To qualify for the Free File website  you just need to meet one of these 3 things

AGI $36,000 or less

Active duty military with AGI of $69,000 or less

OR qualify for EIC (earned income credit.)

 

In order to use the Free File program, you have to start it at a special website.  Click on Sign in at the top right.  It may let you continue your return so you don't have to start over.

https://freefile.intuit.com/

 

How to switch to the Free File website

https://ttlc.intuit.com/community/downgrading/help/how-do-i-switch-to-turbotax-free-file-program/01/26264