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New Member
posted Apr 1, 2023 2:39:51 AM

Whoops! We hit a snag loading your data. Please try again.

When attempting to Pay for TurboTax, after I enter my credit card details and press "Confirm Payment", I get the notification "Whoops! We hit a snag loading your data. Please try again."

 

I have already tried clearing cookies, caches, search history, opening a new web browser (I've tried Chrome and Safari), restarting my computer, but I still keep getting this notification. I cannot proceed with filing my taxes.

 

Please help me resolve this issue. 

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1 Replies
Intuit Alumni
Apr 1, 2023 10:08:45 AM

Please reach out to TurboTax Customer Support for assistance with the issue you are experiencing.

What is the TurboTax phone number?