Nobody from Intuit can answer that question; only the state tax agency.
See: https://ttlc.intuit.com/community/refund-status/help/how-do-i-track-my-state-refund/00/25571
Federal and state refunds come from completely separate entities, There is no rule as to which one will come first or how much time there will be between their arrivals.
STATE RETURN
Make sure your state return was accepted: https://turbotax.intuit.com/tax-tools/efile-status-lookup/
To track your state refund:
https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund
Why do you think that TT (or Intuit) has any control over how fast your state processes tax refunds? Some take a long time; for example, GA says to allow 90 days. Would you blame the postal service if you had filed by mail?
Going foward, you can change your state (and Federal) withholding so that you do not have to wait for a refund at tax time.
Federal and state refunds come from completely separate entities, There is no rule as to which one will come first or how much time there will be between their arrivals. Some states process returns quickly and some are very slow.
STATE RETURN
Make sure your state return was accepted: https://turbotax.intuit.com/tax-tools/efile-status-lookup/
To track your state refund:
https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund