Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
Returning Member
posted Mar 1, 2021 1:08:40 AM

Where do I find my case number

0 5 3032
5 Replies
Intuit Alumni
Mar 5, 2021 12:27:47 PM

Please click the link to contact TurboTax customer support about how to receive your case number.

Level 1
May 31, 2021 11:48:38 PM

NO ANSWER??????

Level 15
Jun 1, 2021 4:46:39 AM

@alaskablu No answer to what?   You have not asked a question.   The other user in this thread received a reply months ago that said to contact customer support.   Do you need to contact customer support for something?

 

Phone support is not provided with the Free Edition.  If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there.  Otherwise, post your question here and someone will try to help.

 

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 5 p.m. Pacific time Monday-Saturday.

New Member
Mar 15, 2024 11:17:16 AM

I would like to get my text return information

Level 15
Mar 15, 2024 11:21:58 AM


@Lakeisha Rodney  wrote:

I would like to get my text return information


Your tax return information for which tax year?  If you need to see your tax return, which TurboTax program did you use to complete the tax return?  The TurboTax online web-based editions or the TurboTax desktop CD/Download editions installed on your personal computer?