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New Member
posted Jun 5, 2019 11:42:13 PM

Where can I find the TTax Premier Update Details?

Clicking "More Details" just opens the TTax website but doesn't display any update details.

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1 Best answer
Level 15
Jun 5, 2019 11:42:15 PM
12 Replies
Level 15
Jun 5, 2019 11:42:15 PM
Level 4
Jun 5, 2019 11:42:15 PM

How come clicking on the DETAILS hotlink in the desktop software merely takes you to the TTax home page -
AND - it totally re-sizes my browser window into a portrait mode
AND - how to tell which update I have installed...
see nothing about R25 in the --> Help --> About Quicken --> Version
AND - why does it NOT find the updates upon startup,
but does find them via the --> Online --> Check For Updates

Level 15
Jun 5, 2019 11:42:17 PM

The Details link issue has been reported and not yet been fixed.  See this TurboTax support FAQ for the details on the latest software release - <a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/3169946-turbotax-2018-release-notes-for-windows-personal-tax-software">https://ttlc.intuit.com/questions/3169946-turbotax-2018-release-notes-for-windows-personal-tax-software</a>

To verify that you have the latest version of the software, click on Help.  Click on About TurboTax (your edition 2018).  Click on the Version Tab.  Compare your version to the version shown in this TurboTax support FAQ - <a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/1899272-verify-turbotax-2018-for-windows-basic-deluxe-premier-or-home-business-is-on-the-latest-release">https://ttlc.intuit.com/questions/1899272-verify-turbotax-2018-for-windows-basic-deluxe-premier-or-home-business-is-on-the-latest-release</a>

To have the program check for updates on start-up, click on Online.  Click on Updater Preferences.  Click on Automatically Download Updates.

Level 4
Jun 5, 2019 11:42:19 PM

tnx for the reply and links....
Details - ok
Version - ok - still is weird to have text of Rxx -
but not list the versions anywhere in the details
Updater - weird - it must have been turned OFF somehow, as it was always ON

Level 2
Dec 11, 2019 6:34:29 AM

This message shows up on the screen when following the best answer to "where to find update details" or from the desktop software:

 

TurboTax Support has moved

Click here to go the new TurboTax Support

 

Then clicking "here" gets you to this forum. Feeling like I am chasing my tail!

Returning Member
Dec 17, 2019 8:34:08 AM

I agree. How do we find the update details on the new Support page?

Level 15
Dec 17, 2019 8:44:34 AM


@ValC wrote:

I agree. How do we find the update details on the new Support page?


TurboTax has removed release notes for the TurboTax software effective for tax year 2019.  They will be removing the More details link in the Updater window later during the 2019 tax season.

 

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

View solution in original post

Level 2
Dec 18, 2019 5:23:25 AM

No Details: that stinks! Additionally, the Intuit TTax development team needs a lesson: don't leave mis-leading links in your software!! It looks like you haven't tested the software you distributed.

Level 3
Feb 20, 2020 12:03:33 PM

USELESS!!!!  

 

The link you provide is essentially dead.  It does to a page that says only  "TurboTax Support has moved".

Level 3
Feb 20, 2020 12:06:10 PM

It is now the 2oth of February 2020 and this is still NOT FIXED.

 

Not acceptable!

Level 1
Mar 8, 2020 5:37:32 PM

I agree. It is now almost mid-March, meaning a month to the deadline. Why do an update if it goes into a black box!

Intuit Alumni
Mar 9, 2020 2:33:53 PM

You can verify to see if you have the latest updates. TurboTax Updates 2019 - - Community

If it is a lower version then update it by following the instructions below. 

How do I update my TurboTax CD/Download software p ...