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New Member
posted Feb 3, 2021 11:56:47 AM

When Mac IOS Big Sur updated yesterday, my TT 2020 stopped working. I have tried reinstalling twice. After reloading the TT software keeps closing as soon as I open it.

BigSur v11.2

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3 Replies
Intuit Alumni
Feb 3, 2021 4:28:16 PM

Have you tried clearing your cache? This may help. Help with doing so has been provided for you by clicking here.

Returning Member
Mar 4, 2021 4:53:25 PM

I tried clearing my cache's, but this did not help my Turbotax 2020 load.  It still briefly says it is checking to see if it is up to date and then nothing.

Intuit Alumni
Mar 7, 2021 1:54:00 PM

@MikeJ50 See this link here for assistance with troubleshooting. If you need further assistance, contact customer support here.