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donttryagain
New Member

What recourse is available for an error made by turbotax?

 
3 Replies
BMcCalpin
Level 13

What recourse is available for an error made by turbotax?

If you believe that TurboTax has made an error, please see the information about the TurboTax Accuracy Guarantee at https://ttlc.intuit.com/replies/3302050



paul27
Returning Member

What recourse is available for an error made by turbotax?

Yep, Turbo tax made a mistake... and now i'm paying for it with penalties. Wonderful...

BMcCalpin
Level 13

What recourse is available for an error made by turbotax?

"100% Accurate Calculations Guarantee

If you pay an IRS or state penalty or interest because of a TurboTax calculation error, we'll pay you the penalty and interest."

 

See https://turbotax.intuit.com/corp/guarantees/

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