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Returning Member
posted Aug 6, 2020 12:14:00 AM

What is the issue with my return? The Intuit Electronic Filing System is having difficulty recognizing the data in the return you are sending- error message

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4 Replies
Level 15
Aug 6, 2020 8:13:23 AM

Exactly what does the error message say - there can be hundreds of reasons?

Level 15
Aug 6, 2020 8:40:26 AM
Returning Member
Aug 26, 2020 8:31:02 AM

The Intuit Electronic Filing System is having difficulty recognizing the data in the return you are sending. To ensure you have the latest version of TurboTax, wait 24 hours to update your program automatically. If you still can't transmit your return, go to www.support.turbotax.com for a solution or workaround. In some cases, you may need to file your return by mail. - 601ERRV:5, CustHdr_17 - ?:? - Invalid SMS Number. Must be between 10 and 10 digits.

Level 15
Aug 26, 2020 8:33:10 AM


@rbianchi7 wrote:

The Intuit Electronic Filing System is having difficulty recognizing the data in the return you are sending. To ensure you have the latest version of TurboTax, wait 24 hours to update your program automatically. If you still can't transmit your return, go to www.support.turbotax.com for a solution or workaround. In some cases, you may need to file your return by mail. - 601ERRV:5, CustHdr_17 - ?:? - Invalid SMS Number. Must be between 10 and 10 digits.


See the answer to this issue here - https://ttlc.intuit.com/community/taxes/discussion/your-transmission-didn-t-go-through/00/1550603#:~:text=The%20Intuit%20Electronic%20Filing%20System,or%20a%20solution%20or%20workaround.