I was on hold for an extended period of time, approximately 40 minutes. I was dealing w/Hannah R for approximately 2 hours and 27 minutes and we were NOT finished with the difficulties I was experiencing w/my Federal Amended Tax Return and we were either cut off or Hannah R. hung up.
I called [phone number removed] again and the hold time was approx. 50-55 minutes so I requested a call back. Then I found this tel. no. also [phone number removed]; are both of these numbers good to reach someone at TurboTax Help Center?
I have spent almost 4 hours today alone to simply (oxymoron) process an Amendment & I still cannot get the amendment to print for mailing in for the Federal Tax Return. We only we able to get the Amended State Tax Return completed.
I am extremely dissatisfied, frustrated beyond belief and since you are experiencing ALOT of software issues with your product. I am requesting a call back & a refund of the cost of this product and I would like to receive a FREE copy of 2021 Turbo Tax.
I can be reached at [phone number removed]
We are unable to schedule a callback here in this public forum.
You would need to contact Turbo Tax customer support directly here.
I Have found no help with Turbo tax this year. I have used it for several years. I even had to hire someone to help me find the forms that I needed. I go to E file and I get this thing about codes and paying for state $25.00. Could not get around it to file my return I purchased it as a CD.
I don't know what the Code thing would be for. But it is $25 to efile each state return (including the first one) in the Desktop program. Or you can print and mail state for free. I have the desktop program too and it works the same way as the prior years. Are you on Windows or Mac?
Please help me renew or reactivate my account. I had problems on last year with my credit card that expired. I thought I put in a new one, however I never received a disc. I want it to be able to extract everything from the 2019 taxes. Please help me.
You are going to need to speak with someone to get this resolved.
What is the TurboTax phone number?