I ordered turbo tax deluxe this year for 2024. Mistakenly I ordered the version that is federal only and doesn't include state which is unfortunate since looking back the difference in price is $7. To add a state in the software its $40. Which is crazy by the way. That being said upgrade the software to Premier is $35. My question is if I upgrade to premier will I get 1 state included?
Well another $35 down the drain. Upgraded and it didn't include state. Even though both the check out process said state along with the receipt
Better call in. How to contact Turbo Tax
https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-contact-turbotax/00/26991
What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
Here's a thought. First update the program. Then you first might need to start a fake return to be able to download the state program (go to FILE - NEW). Enter some basic information, then go to the state tab and download the state program. Then try to open your existing return, go to FILE - OPEN
After a long call with support and a full uninstall and reinstall state finally showed up correctly.