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Returning Member
posted Feb 6, 2023 1:51:52 PM

Updating TurboTax Business 2022

When I open the file and when I try to update it manually or automatic, I receive the following error message from TurboTax Updater:

"TurboTax 2022 has encountered a problem. we are sorry for the inconvenience"  

After spending 2 hours on the phone with their support team, reinstalling it 3 times, disabling firewalls have not fixed this issue.

Does anyone else have this issue and maybe have  solution for this? 

Thank you

0 6 700
6 Replies
Intuit Alumni
Feb 7, 2023 8:58:09 AM

@MM116 

 

Please see the FAQ link provided below for assistance. If this does not resolve your issue, please come back to this forum and we will provide you with the next steps to take:

 

Error 1327 when installing or updating TurboTax

Returning Member
Feb 7, 2023 10:50:25 AM

The information in the post shared did not fix or address the issue

Intuit Alumni
Feb 7, 2023 12:19:03 PM

Please feel free to contact Customer Support so you can speak with someone who can assist you.

@MM116 

 

Returning Member
Feb 7, 2023 12:31:09 PM

I did and spent 2 hours on the phone. Reinstalled TurboTax 3 times but the person had no idea how to fix it. She told me someone from the IT department will call me, I'm waiting...

Intuit Alumni
Feb 8, 2023 11:28:42 AM

What type of operating system are you using?

Returning Member
Feb 8, 2023 2:19:03 PM

Windows 11