Do you get an error message? What are you trying to update? The Windows Deluxe program or the Mac program?
For Windows you can try doing a manual update
There was no error message.
Updater showed with time os 3 minutes indicated.
Trying to enter Deluxe 2020 since I first loaded on Nov. 16, 2020.
Nothing happened at all. Even had trouble closing the Updater.
**bleep**
I too am having difficulties updating turbotax 2020. I receive an error message and then it closes. I tried downloading the file and opening it to update and that didn't work either. Any thoughts?
If you are having issues and need assistance, please contact customer support. Please see the Customer Support phone number below:
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
If you would like to reach out through our website, please see the TurboTax FAQ below for contact information: https://support.turbotax.intuit.com/contact/