Unable to import from LPL Financial

[xbotz]

I am having trouble using the import tool to get tax data from LPL Financial. Message says "The import was unsuccessful.        There isn't any tax-related info to import right now. ....

I remember there was a problem with importing from LPL in 2022. But, I could find evidence that this was a problem and it was being worked on. This time, I can find no commentary on this problem. 

I have several LPL accounts, and I really do not want to input all the information manually. It usually works so effortlessly.

Sugestions?

[CatinaT1]

There was an update last night that MAY have solved your issue. Make sure you have the most updated software and try again.

[tdsulli]

Turbotax Deluxe 2025. Import tax document from LPL. Account number on 1099-DIV is 8 digits. It fails to connect on LPL. I retried using a minus sign as 1234-5678.  OK, asks not a robot. Turbo reply: "We didn't find the right account types to connect at this provider. We can connect to LPL Financial but can't find the right kind of accounts."  11-digit document number is alphanumeric characters. "4 3 4" entered without spaces, Fails. Also fails with spaces or hyphens.

Using EDGE on WIN-11.

[MarilynG1]

When the browser window opens to Sign In to your broker account, try clicking on the lock icon in front of the URL address and choosing 'Allow' under LAN settings.

@tdsulli