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Level 2
posted Feb 17, 2021 10:31:52 AM

Unable to File Due to 1099-B Smart Check Error for Date Acquired

I have several 1099-B entries with the "date acquired" listed as "various". TurboTax Smart Check keeps stating that I need to add to a "date acquired" date for these entities, but no matter how many times I try to do so it just keeps kicking me back to the same entry. I've already paid to file and also tried to manually enter the values with no luck. This is ridiculous that I have to pay an arm and a leg for this service and still have to manually enter data that is correctly reported. Unless TurboTax is able to fix this I'll def be looking for a full refund and would suggest others do the same

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24 Replies
Expert Alumni
Feb 17, 2021 1:16:47 PM

There is a procedure for entering Various into you investment transactions.

  1. Open (continue) your return if it isn't already open.
  2. Income & Expenses
  3. Scroll to Stocks, Mutual Funds, Bonds, Other
  4. Answer Yes to Did you sell stocks, mutual funds, bonds, or other investments in 2020?
    • If you see Here's the info we have for these investment sales, select Add More Sales.
  5. Answer Yes to Did you get a 1099-B or brokerage statement for these sales?
  6. At Let's get your tax info, choose how you want to enter your 1099-B (type it in yourself)
  7. Select the pencil to work on the transaction
  8. In the date area there are two bullets.
    • On one Date, and
    • Something other than a Date
  9. Select Something other than a Date
  10. There is a drop down menu for Various.

 

 

 

Level 2
Feb 17, 2021 1:47:42 PM

I've already tried that, it doesn't work. It still pops up as an item to correct at the "Review" page. And at that point what am I even paying for? So my extra money spent on the Premier version went to nothing while I have to manually import and edit every line item that I paid for your service to do?

Level 2
Feb 18, 2021 3:53:43 PM

@JohnB5677 has there been another update for this error. Tried all steps suggested with no success 

Level 2
Feb 19, 2021 6:51:43 PM

Happening for me too 

Intuit Alumni
Feb 22, 2021 12:10:36 PM

When you get the Check Entry error asking for Date Acquired, enter the date in the box, at the top left of your screen, not in the form. Then Click Continue. Once you do this for each entry that has an error, it will no longer give you that "Date Acquired" error.

 

 

Level 2
Feb 23, 2021 5:44:28 PM

No, I have the same problem and you're missing what he's saying.  The box pops up to enter dates that have already been imported on the 1099-B and are correct.  When you type the date in the "date acquired" box, the screen just refreshes and pops the same screen up again with the same "date acquired" box.  You can't get past this screen.  The program won't accept dates entered into the "date acquired" box.

Level 2
Feb 23, 2021 5:48:23 PM

I have the same problem, did you find a work around or did you have to manually enter.  I called TT help line and they said they were aware of the issue, but were of no help and offered no solutions other than to delete my 1099B??? 

Level 2
Feb 23, 2021 7:48:18 PM

It worked for me after waiting for it to load and then scrolling down and entering in the proper date. On my laptop though 

New Member
Feb 24, 2021 4:41:08 PM

Same issue here as well.  It keeps kicking me back to re-enter date acquired.  According to the 1099b form on screen, everything is filled in accurately.      

 

Let's get this fixed please, as I've already paid as well.

Level 1
Feb 26, 2021 10:57:49 AM

Just solved this error for a customer. Went back to the sale itself in Wages and Income. Changed date acquired to something other bullet and entered Various in the drop down menu. Went back to review and got the error then entered the date acquired in the error box only. This corrected the error and customer was able to efile.

New Member
Feb 28, 2021 7:49:43 AM

I tried @taxesforalf solution, but it didn't work for me.  I originally imported into Turbo Tax from my broker, but for me to get it to work I had to input my form manually.  Instead of itemizing the entries, I used the totals and uploaded the tax forms from my broker. 

 

I hope that helps anybody else experiencing this issue.

 

It is unfortunate at these price points there isn't better support.  I've usually had great experiences using Turbo Tax, but this being my first bad experience and the lack of support has me for the first time considering alternatives for future tax years.

New Member
Feb 28, 2021 7:22:37 PM

I cannot proceed. I have correctly entered my 1099 B, checked the "Various" box individually on the problematic 1099B entry but I am still unable to efile. I get an eternal loading window upon trying to "correct" the error that has already been corrected on my form. Please fix your website, I have already paid you over 100.00 for your product that is not working. I will be requesting a full refund if this is not resolved within a week. 

Level 1
Feb 28, 2021 8:40:44 PM

I'm having the same issue. I went back in and selected various for the dates and nothing. it still makes me do that and never accepts the date. it's been like this for several weeks. I read where there was supposed to be an update so i waited. I even went back in and manually entered everything. still saying the same crap. I don't like H&R block at all but im about to go file online with them if this crap isn't fixed soon. 

New Member
Mar 1, 2021 7:20:31 AM

Followed your steps exactly and still no dice.  It's still asking me for the date acquired.  Disappointing as I've been a long time customer with zero issues until this.  

Not applicable
Mar 1, 2021 4:23:34 PM

Please Contact us so we can help.

Level 2
Mar 6, 2021 8:14:33 AM

When I imported, various is already selected when I edit each of the 222 entries I have. Still won't let me get past the enter acquired date screen. I don't want to spend another $200 to print 100s of pages and mail it. May  as well use a different service if turbo tax isn't going to fix this.

Intuit Alumni
Mar 7, 2021 4:32:37 PM

@Claydood It sounds like you're experiencing issues that require one-on-one assistance.  Please call and speak with someone on our phone support team.  The following Help Article will assist you in connecting with the right person to get the help you need:  What is the TurboTax phone number?

Level 2
Mar 10, 2021 11:35:57 AM

It’s happening with a bunch of people. How about you fix it!

Expert Alumni
Mar 10, 2021 1:16:42 PM

The issue has been submitted and is currently under investigation.  We are currently working to resolve this issue.  If you would like to receive an update for the progress, click on the following link to get notified:

 

Acquired date

 

The net gain or loss from you Form 1099-B will show on line 4 of Schedule 1 and line 7 of Form 1040.

New Member
Mar 10, 2021 4:33:38 PM

I too was experiencing this issue.  I requested a call from one of their representatives.  The lady called within 5 minutes.  She had me delete the entire 1099-B that I imported and selected "enter myself".  Then it will ask you how many lines you have to enter.  Since ours was 95 lines, she had me select 4+.  From here you can enter the summary of the 1099-B totals.  Have your 1099-B handy.  The totals will be in box 1d and 1e.  You need to enter the company name, account # (optional), their employer identification number, then the totals for 1d and 1e.  After entering this info, I was literally able to file electronically within a few minutes.  Huge relief as we've been trying to figure this out on our own for 3 weeks.  Good luck!!

New Member
Mar 11, 2021 6:50:23 PM

See my note below.  This might help you.

Expert Alumni
Mar 16, 2021 1:58:55 PM

The issue has been submitted and is currently under investigation.  We are currently working to resolve this issue.  If you would like to receive an update for the progress, click on the following link to get notified:

 

Acquired date

 

Any asset you hold for one year or less at the time of sale is considered “short term” by the IRS.  Capital assets that you hold for more than one year and then sell are classified as long-term on Schedule D and Form 8949. 

 

The net gain or loss from you Form 1099-B will show on line 4 of Schedule 1 and line 7 of Form 1040.  For more information, click here: 1099-B

New Member
Mar 29, 2023 3:04:22 PM

Same/Same with H&R Block. You get through all requirements only to see a "Date Required" for any transactions  associated with the 1099-R. Try the "Robo-Help" and you get "I need to connect you to...." which is code for we are going to charge you $40 for assistance from a "live person." At the push of a "button" Robo-help indicated information for the 1099-R had been imported. Hmmmm......how did it happen that they had that info to begin with? And then I get a "date required" for 182 friggin' items. I'm thinking I've got nothing better to do for the next few hours how to I do that? Hmmmmmm......apparently I can't without paying someone $40. Therefore I will download the paper forms from the IRS and do it the old fashioned way. Yeah, it's a lot of forms and will take a lot of time on my part, but I'm **bleep** near 72 years old and set in my ways. Bottom line.......don't tell me it's free unless it's **bleep**ing free!

New Member
Mar 29, 2023 3:13:42 PM

FJB