3rd request...I have cleared all cookies (which should not be an issue), and the income screen still comes up blank. I purchased this via a download from Amazon...apparently its a problem. Can you please send me a disc? I am using MS Windows 10, so that's not the issue either. Have used TT for years, and never had this issue when I had a disc.
Thanks
Gary Zecca
See this TurboTax support FAQ on how to contact Support - https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-contact-turbotax/00/26991
Or -
Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Or -
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax
Or -
Use this phone number and select TurboTax - 1-800-4-INTUIT (1-800-446-8848)
Or -
On every TurboTax web page, including this one, scroll down to the bottom of the page and click on Contact Us
I purchase disc from Sam's club. Cant enter any income info from my w2
Are you trying to import it? If so, you may want to try to add it manually.
How do I manually enter my W-2?