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Level 2
posted Feb 10, 2020 9:37:20 AM

TurboTax email says forms are ready, but when I try to update TurboTax software forms, it says Turbotax is already up to date?

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4 Replies
Level 2
Feb 10, 2020 10:15:29 AM

It is February 10, 2020 and I am  having the same exact problem you are, except it is for 8 different forms.

 

TurboTax will email me saying that all of the FORMS are ready, but when I try to update TurboTax software, it says Turbotax is up to date? 

 

Then when I attempt to finish with en-error check, it will show all the same forms as not being ready... Diving me nuts, have gone through this email cycle with TT several times.

Intuit Alumni
Feb 10, 2020 6:53:42 PM

https://ttlc.intuit.com/community/tax-topics/help/there-is-an-update-available-for-your-version-of-turbotax-loop-when-e-filing-windows/00/1116299

We apologize for any inconvenience this experience has caused and we are working diligently to help the returns get filed. On the above FAQ, there is a link "here" that you can click on to receive an update once this has been corrected. Again, we apologize for any inconvenience this has caused."

 

New Member
Feb 19, 2020 6:27:19 AM

That link does not give me a way to get notified when I will be able to update for the forms that I need that I received an email saying they were ready for the software, yet when I update it says up to date.  When will this be fixed

Intuit Alumni
Feb 20, 2020 11:05:54 AM

  • Please click on Review, on the left menu. 
  • You may see a message "Some of your tax forms are not ready".  
  • Below the message, you can select the link that says "I want to sign up for email notifications. "
  • Below are the expected release dates for the federal forms.
  • When your federal forms are finalized, open Turbo Tax 
  • Click on the Federal, on the left menu, to open and finish your return. 

Please click IRS forms availability table for TurboTax to learn more.