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Level 2
posted Mar 9, 2024 7:50:14 AM

Turbotax does not show refund amount/owed while i'm doing taxes

In previous years, Turbotax showed the refund (or owed) amount while my doing my taxes. Specifically, this is the $$$ figure, located at the top of the screen, that changed in real-time as you entered in various tax forms.  Is this a feature that can be enabled? 

0 22 9844
3 Best answers
Level 15
Mar 9, 2024 7:53:10 AM

If you are using the TurboTax online editions, click on Review on the left side of the online program screen.  The refund meters will then be shown.

Level 15
Mar 9, 2024 7:53:30 AM

Click "Review"to make that refund monitor appear.

Level 15
Mar 9, 2024 8:00:43 AM

Depends on where you are in the process:

1) Sometimes you just have to turn off RaceTrac mode. (if that's what is showing).

2) Sometimes there is a "carat" to click  < or > or ▲ or ▼ up in that display bar.

3)  Sometimes jumping over to the Federal "Review" will get it to display, then you jump/navigate back to the area you really need to work on.

_____

Yeah, those user interface programming folks aren't really helping anyone with some of the extra junk they seem to "think" we want.

 

22 Replies
Level 15
Mar 9, 2024 7:53:10 AM

If you are using the TurboTax online editions, click on Review on the left side of the online program screen.  The refund meters will then be shown.

Level 15
Mar 9, 2024 7:53:30 AM

Click "Review"to make that refund monitor appear.

Level 15
Mar 9, 2024 8:00:43 AM

Depends on where you are in the process:

1) Sometimes you just have to turn off RaceTrac mode. (if that's what is showing).

2) Sometimes there is a "carat" to click  < or > or ▲ or ▼ up in that display bar.

3)  Sometimes jumping over to the Federal "Review" will get it to display, then you jump/navigate back to the area you really need to work on.

_____

Yeah, those user interface programming folks aren't really helping anyone with some of the extra junk they seem to "think" we want.

 

Level 1
Apr 11, 2024 10:46:01 PM

None of these suggestions work.  nothing I do brings it back - please stop adding stupid things like the racetrack mode that only add frustration to an already frustrating process and don't remove one of the few useful things you have in your UI!!!!

Level 15
Apr 12, 2024 5:52:22 AM
Level 1
Apr 14, 2024 6:45:57 PM

I watched this number every single step of the way in previous years.  I found that there was no way for me to see my current $$$ status this year unless I went into "review" and clicked thru it.  Way to go Intuit!  Removed a super useful tool!

New Member
Sep 30, 2024 6:10:38 PM

I guess many of us will be looking for 

alternatives that lessen the  calculating  STRESS !!

 

New Member
Sep 30, 2024 6:12:58 PM

I'm using Turbo Premium & Turbo assist person could not 

find any review button.  

It is broken or eliminated.

Looking for other "customer happy-makers" programs.

DH

New Member
Sep 30, 2024 6:19:41 PM

REVIEW does not exist on Premium Version.

Level 15
Oct 1, 2024 3:30:39 AM

@bizrhaolcom 

 

Find it yet...it's there, or maybe too obvious?

 

Here's a shot from my current (fake/Test) tax file on a Premium account.

Make sure you are inside your tax return first.

___________________________________________

 

Returning Member
Oct 14, 2024 8:44:32 PM

I tried review and it still didnt work

 

New Member
Jan 19, 2025 12:19:13 PM

It's not too obvious so snarky comments don't help.  It doesn't show on mine either.  This is so unhelpful and one of the only reasons I use this product,

Level 15
Jan 19, 2025 12:26:26 PM

MISSING REFUND MONITOR

 

Sorry—-the “running” refund monitor that used to change as you entered data is gone.  You have to get all of your income, etc. entered into the software in order to see the results.

 

https://ttlc.intuit.com/turbotax-support/en-us/help-article/customer-complaints/dont-see-tracker-shows-refund-taxes-owed/L55VbCDh0_US_en_US?uid=luslzmrc

 

 

The other place for you to look for your federal refund or federal tax due is on your Form 1040

Federal refund will be on line 35a

Federal tax due (that needs to be paid by April 15) will be on line 37

 

 

PREVIEW 1040

 

https://ttlc.intuit.com/questions/1901539-how-do-i-preview-my-turbotax-online-return-before-filing

Click on Tax Tools on the left side of the screen. Click on Tools. Click on View Tax Summary. Click on Preview my 1040 on the left side of the screen.

Level 15
Jan 19, 2025 1:23:42 PM

@mayraanderic2016 

 

So does nothing change when you hit the carat ( > ) next to the "Explain" right where the refund monitor used to be?

New Member
Jan 19, 2025 2:03:23 PM

that carat is not there

Level 1
Jan 28, 2025 9:39:40 AM

This was a way beyond stupid and extremely unhelpful change that makes me much less likely to use Turbotax again.  This feature was loved by many and it is mystifying why it was removed. 

Level 15
Jan 28, 2025 9:44:45 AM

@SpartanTX I have the refund indicator on my 2024 Online edition.  It is available after you have gone through the Wages & Income section and the Deductions & Credits section of the program.  Click on the symbol

>

in the upper left of the online program screen.

 

Level 1
Jan 28, 2025 10:22:32 AM

I understand as I was able to go to Review and run through all those time consuming steps to see what the amount was that I would owe.  However, for many years in the past, there was a running total on the right hand side of the top.  I could alter dependents to see if that made a difference in the amount owed.  I could see the effect of each deduction on the total amount of taxes owed.  Obviously, this was extremely helpful for tax strategies and planning.  Whoever had the "brilliant" idea to remove it probably does not use the product or at least does not understand how a lot of users use the product.  There is a clunky way to get there but it wastes time and eliminates tax effective feedback.  

New Member
Jan 30, 2025 1:47:42 PM

Clicking "Review" doesn't make the refund/owed meter appear for me. I have been unable to locate it anywhere. Developers think they know what people want.... they don't.

New Member
Feb 25, 2025 11:52:58 AM

Nope there is no solution this. This is so dumb.

I switched to TaxAct. There you can still see your tax refund/owe.

Level 2
Mar 2, 2025 9:39:30 AM

This is only present once you're completely finished with your tax information and are on the final Review process.  What the OP is referring to, and what TT *used* to have, was a real-time estimation of your tax refund (or taxes owed) that updated as you went along.  It was one of the very few things that I truly liked about TT, in spite of their many horrible design decisions otherwise.  Now they've changed/eliminated that feature that clearly the vast majority of their user base liked and wanted to keep seeing.  It's like they actively wish to drive their customers to competing products.

Returning Member
Mar 29, 2025 11:13:49 AM

I'm using Turbotax Live & found the Refund/Balanced Owed meter & yes, it is tucked away in a stupid place.

 

On the Left Hand Side there's the slider menu "Tax Home,  Documents, 2024 Taxes, Federal etc etc". Then there's the main window, in the Top Left Corner there's "Explain My Taxes   >" & if you click on that a window opens that shows the refund or what's owed.