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New Member
posted Feb 25, 2023 5:52:48 PM

Turbo tax chat can't help with what their customer support's hours are. Can anybody help?

0 6 1690
6 Replies
Level 15
Feb 25, 2023 5:58:02 PM

Phone support is not provided with the Free Edition.  If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there.  Otherwise, post your question here and someone will try to help.

 

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 9 p.m. Pacific time daily

New Member
Mar 20, 2023 11:06:06 AM

How do I get to talk to someone about Turborax

Level 15
Mar 20, 2023 11:15:09 AM

@Saulr55 The post directly above your own question answers you----but here you go

 

Phone support is not provided with the Free Edition.  If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there.  Otherwise, post your question here and someone will try to help.

 

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 9 p.m. Pacific time daily

 

 

 

https://twitter.com/TeamTurboTax

or

https://www.facebook.com/turbotax

Intuit Alumni
Mar 20, 2023 11:19:08 AM

Please feel free to contact Customer Support so you can speak with a TurboTax representative who can assist you.

@Saulr55 
 

New Member
Mar 8, 2024 6:19:59 AM

Can you help me fill out my taxes. I'm not sure what I'm doing

Level 15
Mar 8, 2024 6:32:37 AM

@edingtonvickie No one can see your screen or your tax return.  We can help but you need to ask clear and specific questions.  We cannot prepare your return for you.  If you want the kind of help that involves one on one expert help you can upgrade to one of the "Live" versions.

 

https://ttlc.intuit.com/community/choosing-a-product/help/how-do-i-get-turbotax-live/00/27305