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New Member
posted Oct 5, 2023 5:25:48 PM

Trying to log in and complete my taxes but all I am getting is a continual circle.

Correct user name and password, but once I click on continuing my taxes on the income, Turbotax goes into a circle mode and never comes back online. Been doing this for 2 days

0 4 419
4 Replies
Level 15
Oct 5, 2023 6:42:16 PM

How do I contact TurboTax? (intuit.com)

Level 15
Oct 5, 2023 7:01:50 PM

Did you try rebooting your computer or device?  Clear your cache and history?  

Level 15
Oct 6, 2023 2:02:53 AM

After all that.....perhaps try a different browser too.

Level 9
Oct 6, 2023 3:21:41 AM

That is caused by "cookies".

Clear browsing data for ALL TIME and use the Chrome browser.
If you do not have Chrome, it is worth taking a few minutes to download it.  TurboTax seems to work best on Chrome.  Clear browsing data for all time and do it often to avoid problems the system going in circles.