Solved: Trying to do another person's taxes. I signed into my account but can't find where I can start a new return

1 Best answer

Expert Alumni

Jun 3, 2019 1:23:08 PM

With TurboTax Online, you can only prepare and file one tax return per account.

To file for another person, you need to start a new return.

Please read this TurboTax FAQ on starting a new return.

Expert Alumni

Jun 3, 2019 1:23:08 PM

With TurboTax Online, you can only prepare and file one tax return per account.

To file for another person, you need to start a new return.

Please read this TurboTax FAQ on starting a new return.

New Member

May 6, 2021 12:49:23 PM

I cannot not get in to my tax return from last year infact I cannot get signed in

Expert Alumni

May 10, 2021 8:44:39 AM

Take a look at the following TurboTax article for some help to get back into your account:

Trying to do another person's taxes. I signed into my account but can't find where I can start a new return