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curdman123
Level 2
June 5, 2019
Question

Anyone else run into a "snag" when they try and do ANYTHING on this xxxxx website? Can't even enter in my W-2...just loads for a while, then quits and says "snag".

  • June 5, 2019
  • 5 replies
  • 0 views
No text available

5 replies

X
Level 15
xmasbaby0Level 15
Level 15
June 5, 2019
Try a different browser.
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
C
curdman123Author
Level 2
June 5, 2019
Tried three.  As well as 2 computers.
C
curdman123Author
Level 2
June 5, 2019
Best part, same issue on the app.  Guess they just sick of my money.
DoninGA
Level 15
DoninGALevel 15
Level 15
June 5, 2019

For assistance with this connection problem will need to contact TurboTax support.

Use this website to contact support during business hours - https://support.turbotax.intuit.com/contact/

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

C
curdman123Author
Level 2
June 5, 2019
It is not a CONNECTION PROBLEM.  I don't lose connection...your software just fails due to a coding error.  I'm sure its complicated, but if you can't figure it out, I no longer trust you with my taxes.
J
JackRafter
Level 5
June 5, 2019

This should have been fixed by now. Please try again.

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