If you have not filed yet, you can remove the Refund Processing Fee. You would then have to pay your TurboTax fees by direct debit or credit card.
How do I remove Pay With My Refund fees in TurboTax Online and change my payment method
If you have already filed your return, you can contact TurboTax Support about a refund. In the box that asks what do you need help with, type Billing Issues.
Filing taxes does not guarantee a refund. The tax filing is when a taxpayer's tax requirement is matched with what was withheld or paid throughout the year. The IRS is allowed to charge penalties and interest if the tax is underpaid more than $1,000.
If you want to make sure you get a refund next year, you can have more taken out from each check throughout the year.
For 2020, I do recommend using this IRS Tax Withholding Estimator so you can get a very clear idea of what you will owe federally. You can contact your State Department of Revenue, for their estimated tax withholding recommendations.
If you have not filed yet, you can remove the Refund Processing Fee. You would then have to pay your TurboTax fees by direct debit or credit card.
How do I remove Pay With My Refund fees in TurboTax Online and change my payment method
If you have already filed your return, you can contact TurboTax Support about a refund. In the box that asks what do you need help with, type Billing Issues.