i don’t know what to do or should i file it again?
When you go into your return in TurboTax, what does the status say?
it said that it is ready to mail, what does it mean
Ready to Mail means you have to print it out and mail it yourself. It has not been efiled. And it will always say Ready to Mail. Turbo Tax doesn’t know if or when you mailed it and the IRS doesn’t update Turbo Tax when they get your mailed return.
How to mail a return from the Online version
https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online/01/26258
You can try to switch to Efile
https://ttlc.intuit.com/community/e-file/help/how-do-i-change-from-mail-to-e-file-in-turbotax-online/00/26985
hello, thankyouu so much. I switch it to e-file and just waiting it to accept. I hope they accept it now. Thank you so muchh guys, your help means a lot
hello guys, i got rejected again. I don't know what to do anymore, should I make new email account and create new turbo tax account and refile?
@karenjoyganda30 wrote:hello guys, i got rejected again. I don't know what to do anymore, should I make new email account and create new turbo tax account and refile?
NO, you should not do that. You said "last January 18", but not the year. So I assume this is a 2024 return that you tried to originally efile for the first time a couple of weeks ago, and it was rejected. Then you supposedly fixed something (you didn't say what) and resubmitted the efile, which was also rejected. You should provide the most current rejection error code or rejection message here in this thread, and hopefully someone in this forum can help you fix it. Then you can resubmit the efile again.
when its indicated that it is ready to mail, what should i do?
Printed or Ready to Mail means you have to actually print out your tax return and mail it to the IRS yourself. So it has not been filed yet. And it will always say Ready to Mail. Turbo Tax doesn’t know if or when you mailed it and the IRS doesn’t update Turbo Tax when they get your mailed return.
How to mail a return from the Online version
https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online/01/26258
You can try to switch to Efile
https://ttlc.intuit.com/community/e-file/help/how-do-i-change-from-mail-to-e-file-in-turbotax-online/00/26985