At 9:21 pm tonight I was advised that my tax return was "accessed". I had done nothing to the return after filing it earlier today. I was further advised that if I did not access the return, I should contact Turbo Tax to make sure that there was not a security issue with my electronic return.
Please contact us about your concerns with your specific account:
I received a message saying that my return was accessed and changed. I didn't do this. So someone accessed my account.
TurboTax is committed to protecting your personal information. If we detect that certain types of your information are being used in more than one account, we’ll notify you to make sure that you recognize the activity.
We recommend using the same account each year so your information can be automatically transferred to your new return, saving you the time and hassle of data entry.
Here are some of the reasons you may have received this email:
If you have not taken any of the actions noted above, it may indicate that someone is trying to use your information to file a tax return. Please Contact Us and one of our agents can assist you.
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I received an email saying my return was accessed What was the change
I did change the device from last year. Hopefully that is why I got that email
If your return was accepted, then everything should be fine. If you would like to check on your account activity, you can do so by clicking here and following the directions.
I received an email saying my tax return was accessed after filing my taxes an hour ago. I did not access my return.
Here's the TurboTax resource that explains what the email you received meant.
I would not suggest clicking on anything within the email. You want to avoid phishing scams and spoofed sites. You can use the link provided below to report the email immediately, but I would also suggest contacting TurboTax directly to see if the email was indeed sent from them:
On Mar 11 at @2:50 pm I got an e-mail saying my 2019 tax return was accessed. What should I do?
Our system will automatically send you an email when your account has been logged into, or when a return is opened. If you logged into your TurboTax account and opened your return, then you accessed the information and therefore that is the reason for the email you received.
You can verify your account activity by following the steps in TurboTax FAQ:
How can I check the activity in my TurboTax account?
Please view this Original Post
The SAME emails recently came to me. Hadn't accessed TurboTax since filing, earlier.
Calling TurboTax netted me dropping in on this thread.
So, What should we do?
You are commenting on al old thread. It would be best to contact us by phone so we can better assist you. Please follow the instructions here to contact us by phone. @jamesgillespie