To get a list of your User IDs and recover account access, you can use the tool at the link below. Try using your phone number since you can no longer access your email address. If the phone number doesn't work, I've provided a different method at the bottom of this post.
NOTE: Before running the
account recovery tool below, log out of all Intuit accounts including
this user forum, or you might end up in a loop. Then clear your browser
Internet cache, close your browser, then reopen it, and go to the link
below. You may wish to copy this link so you can paste it into the new browser session.
https://myturbotax.intuit.com/account-recovery
If
still no luck after running that on your phone number, and since you can't access the same email address, here's another method:
Go back to the tool again, but this time leave the data field blank, and choose the
small blue link that says "Try something else", and it will look you up by SSN and other parameters.
I cannot access Turbotax, despite putting in username and password. Turbotax sent me a verification code, which I input, but still doesn't access account. What do I do next?
@Grupo1 wrote:
Need ago for 2018 tax return
See this TurboTax support FAQ for last year's AGI - https://ttlc.intuit.com/community/agi/help/how-do-i-find-last-year-s-agi/01/25947
Please follow the instructions below to access your prior year AGI. How do I find last year’s AGI? - Community
Please refer to the following answer for instructions on how to create a 5 digit pin. What's my 5 digit pin number? - TurboTax
please write a link on forgot old user id for starred acct recovery and cant get into old icloud email broke phone
If you cannot log into Turbo Tax at the Sign In screen, go down to I forgot my TurboTax User ID or password.
If you can log into TurboTax successfully, then you can check your account with Turbo Tax by using this link. It will take you to Account Recovery, where you can update your information.
I can't access for last year tax I can't finish my taxes with out it
If you cannot log into Turbo Tax at the Sign In screen, go down to I forgot my TurboTax User ID or password.
If you can log into TurboTax successfully, then you can check your account with Turbo Tax by using this link. It will take you to Account Recovery, where you can update your information.
You can also go back to the tool again, but this time leave the data field blank. Then choose the small blue link that says Try something else, and it will look you up by SSN and other parameters.
@Bree4948 wrote:
Need Aig number of 2018
https://ttlc.intuit.com/community/agi/help/how-do-i-find-last-year-s-agi/01/25947
To access your current or prior year tax returns sign onto the TurboTax website with the userID you used to create the account - https://myturbotax.intuit.com/
Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show. Click on the Year and Click on View adjusted gross income (AGI)
Or go to this IRS website for free federal tax return transcripts - https://www.irs.gov/individuals/get-transcript
If your tax return continues to be rejected with the 2018 AGI then enter a 0 (zero) for the AGI and e-file again.
If this is also rejected then you will have to print and mail the tax return.
See this TurboTax support FAQ for printing a tax return for mailing - https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online...
I had to create a different account for this year, but I still need access to my 2018 data . I cannot log in, I have tried the request form and no one has gotten back to me at all
@chrisocampo1226 wrote:
I had to create a different account for this year, but I still need access to my 2018 data . I cannot log in, I have tried the request form and no one has gotten back to me at all
Go to this IRS website for free federal tax return transcripts - https://www.irs.gov/individuals/get-transcript
Yes that's my ID I need 2018 online line transcript to get AGI
Please see these TurboTax articles:
And, as DoninGA suggests you can go to the IRS website for a free transcript of your federal tax return. Click this link: Get Transcript
@Robertstallworth1223 wrote:
Need access to 2018 tax return
To access your current or prior year tax returns sign onto the TurboTax website with the userID you used to create the account - https://myturbotax.intuit.com/
Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show. Click on the Year and Click on Download/print return (PDF)
See this TurboTax support FAQ for accessing prior year online tax returns - https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/01/270...
If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created. TurboTax does not store online any returns completed using the desktop editions.
Or go to this IRS website for free federal tax return transcripts - https://www.irs.gov/individuals/get-transcript
For a fee of $50 you can get a complete federal tax return from the IRS by completing Form 4506 - http://www.irs.gov/pub/irs-pdf/f4506.pdf
The IRS requires that your Adjusted Gross Income (AGI) from your tax return from the previous year be included with any tax return e-filed this year.
If you had filed with TurboTax last year, the AGI would have been automatically added to the return. If you did not file with TurboTax last year (or if you filed in a different TurboTax account), you will need to enter the AGI from last year manually. The AGI is added near the end of the filing process, just before filing the return.
To find the AGI from a different TurboTax account, sign in to that account, then scroll down on the opening page until you get to Your Tax Returns and Documents. Chose 2018 and download your tax return.
If your previous year tax returns are not available, you can use the IRS Get Transcript tool. Try the online option first. If you are unable to obtain the transcript online, you can have one sent to the address the IRS has on record for you. You can find IRS Get Transcript here.
I need access to 2018 taxes I need my IP number or gross income.. my phone number and email address have been closed.. the new number is [phone number removed], new email is [email address removed]
@Chinablu wrote:
I need access to 2018 taxes I need my IP number or gross income.. my phone number and email address have been closed.. the new number is [phone number removed], new email is [email address removed]
https://ttlc.intuit.com/community/agi/help/how-do-i-find-last-year-s-agi/01/25947
To access your current or prior year tax returns sign onto the TurboTax website with the userID you used to create the account - https://myturbotax.intuit.com/
Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show. Click on the Year and Click on View adjusted gross income (AGI)
Or go to this IRS website for free federal tax return transcripts - https://www.irs.gov/individuals/get-transcript
If your tax return continues to be rejected with the 2018 AGI then enter a 0 (zero) for the AGI and e-file again.
If this is also rejected then you will have to print and mail the tax return.
See this TurboTax support FAQ for printing a tax return for mailing - https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online...
@fanny3132 wrote:
How do I get my ago from 2018 tax return
https://ttlc.intuit.com/community/agi/help/how-do-i-find-last-year-s-agi/01/25947
To access your current or prior year tax returns sign onto the TurboTax website with the userID you used to create the account - https://myturbotax.intuit.com/
Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show. Click on the Year and Click on View adjusted gross income (AGI)
Or go to this IRS website for free federal tax return transcripts - https://www.irs.gov/individuals/get-transcript
If your tax return continues to be rejected with the 2018 AGI then enter a 0 (zero) for the AGI and e-file again.
If this is also rejected then you will have to print and mail the tax return.
See this TurboTax support FAQ for printing a tax return for mailing - https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online...