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New Member
posted Feb 21, 2020 11:42:50 PM

Speak with the agent

Speak with the agent

0 20 2508
1 Best answer
Level 15
Feb 22, 2020 8:57:31 AM

Phone support is not available for the free version of TurboTax. Otherwise you can contact Support at the link below during regular business hours.

 

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

20 Replies
Level 15
Feb 22, 2020 8:57:31 AM

Phone support is not available for the free version of TurboTax. Otherwise you can contact Support at the link below during regular business hours.

 

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

Returning Member
Feb 26, 2020 7:11:01 PM

Havent got my refund

Expert Alumni
Feb 27, 2020 3:23:50 PM

TurboTax does not get any information about refund status. You must check the status yourself using the IRS refund tracking web site: https://www.irs.gov/refunds

Returning Member
Mar 9, 2020 9:33:31 AM

can i transfer data from 2018 return for my son that i did to a free turbo tax online that he wants to use this year (2019)?

Not applicable
Mar 9, 2020 9:59:16 AM

Yes, you can. You can transfer the .tax file from a TurboTax account, or a PDF which will save some typing but will not transfer as much as a .tax file. See the instructions in our FAQ regarding how to access your previous years' tax returns!

 

 

New Member
Apr 14, 2020 1:08:35 PM

I filed my 2019 tax with Turbotax software and my 2019 tax was rejected for incorrect 2018 AGI.  I made a request to IRS for a copy of my 2018 tax they had on file and IRS sent my a copy of my 2018 tax and the AGI on their copy of my 2018 is the same as  that I used for my 2018 AGI.  I cannot reach IRS by phone. I need your help to finish with my 2019 taxes.

New Member
Jan 28, 2021 1:16:14 PM

I filed my 2019 w2 with ya all. They are pending right now. How do I go in and fix something on it. I just need to say that I got the 600 dollar stimulus

Expert Alumni
Jan 28, 2021 1:29:14 PM

Do you mean you filed your 2020 taxes and added Stimulus Info?

 

You can't make any changes to that return right now.  If it is later Rejected by the IRS, you will be able to open your return and change your entries to the 'stimulus questions' in the Federal Review section.

 

If your return is accepted by the IRS (sometime after February 12), wait until you receive your Refund and then you can Amend Your Return if you need to.

 

Click this link for instructions on How to Amend your 2020 Return

 

 

 

 

New Member
Feb 5, 2021 12:53:27 PM

i am trying to install my turbotax to my laptop and the code i am using says it has been used already

Intuit Alumni
Feb 5, 2021 1:07:04 PM

@camero_75 did you purchase your software directly from Intuit or from a different retailer? 

 

If you still continue to have the same problem, please click the link to contact TurboTax customer support.

New Member
Feb 21, 2021 12:03:31 PM

I would like an agent to call me ASAP [phone number removed]

Intuit Alumni
Feb 21, 2021 4:34:12 PM

We are unable to provide call backs in this public forum. 

 

If you would like to speak with an agent, please click here to contact customer support. 

Returning Member
May 12, 2021 10:07:23 AM

I file my taxes through turbo tax in 2021 and on May 10th turbo tax took$90 out my bank account I need my money

Expert Alumni
May 12, 2021 11:16:38 AM

I am attaching a TurboTax Help article for your answer.  Click here:  Auto debit

 

@ Fidenise45

New Member
Jul 5, 2021 9:38:26 AM

I have received a verification letter and 5071c  can you please help me with it 

Level 15
Jul 5, 2021 9:56:36 AM
New Member
Jan 21, 2022 10:03:55 AM

I need speak with someone about my taxes 2019.2020. I never filed  I also never received my stimulus check

 

Intuit Alumni
Jan 21, 2022 10:24:08 AM

You may contact Turbo Tax support using the information below @marbmic0604

 

Turbo Tax Phone Number

Returning Member
Feb 4, 2023 5:33:29 AM

can you please help me with my 2021  tax returne that was rejected and i got a 5071C letter from the irs

 

Expert Alumni
Feb 4, 2023 5:47:20 AM

A 5071C letter means IRS needs to verify your identify before sending out the refund.

 

You can do this online or over the phone. If you don't have documents, you can make an appointment with your local IRS office and see them in person. But try online or phone verification first.

 

Follow the steps in Understanding Your Letter 5071C or 6331C.

 

@aroooga72