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New Member
posted Mar 22, 2021 10:06:07 AM

Schedule a phone call with tax expert

0 5 1585
5 Replies
Expert Alumni
Mar 22, 2021 11:19:58 AM

To contact TurboTax, see: What is the TurboTax phone number?

New Member
Apr 14, 2021 12:00:15 PM

Need to schedule a phone call so I can receive my taxes 

Level 15
Apr 14, 2021 12:03:34 PM

We do not arrange “live” expert calls for you from the user forum.

You are posting from TurboTax Live.  You can arrange for the Live help you are paying the extra fee for with your questions from 5 a.m. to 9 p.m. Pacific time.

https://ttlc.intuit.com/questions/4124827-how-do-i-connect-with-a-tax-expert-in-turbotax-live

https://ttlc.intuit.com/community/tax-topics/help/learn-about-turbotax-live-s-chat-feature/01/981746#M3984

New Member
Feb 16, 2022 10:11:04 AM

PLEASE CALL ME BACK AFTER 3PM CENTRAL TIME  AT [phone number removed] 

Level 15
Feb 16, 2022 10:13:59 AM

@Quartina55 No one in the user forum schedules phone calls or calls you.   You have to arrange your own phone call to support or a Live expert.  It is not clear what you are trying to do.

 

Phone support is not provided with the Free Edition.  If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there.  Otherwise, post your question here and someone will try to help.

 

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 9 p.m. Pacific time daily

 

 

 

https://ttlc.intuit.com/questions/4124827-how-do-i-connect-with-a-tax-expert-in-turbotax-live