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Level 2
December 23, 2023
Question

2023 H+B install repair path broken

  • December 23, 2023
  • 1 reply
  • 0 views

Edition Windows 11 Pro
Version 23H2
Installed on ‎12/‎7/‎2023
OS build 22631.2861
Serial number 5CG34815HX
Experience Windows Feature Experience Pack 1000.[removed].0

 

This TT H+B issue was discovered when prompted by failures of online update. Attempted a prophylactic install repair to take install corruption off the table. REPAIR INSTALL path offered on install screen fails with complaint "file '_yek.fxttwdfw_wdf_smrof' cannot be installed because the file cannot be found in cabinet file 'Data1.cab.' " Attempted this multiple times.

 

2023 H+B installs successfully from CD. 2023 H+B uninstall then install succeeds. A scratch re-install after uninstall succeeds. So, the REPAIR INSTALL path is broken for lack of a dependency.

 

Regards.

1 reply

Level 15
December 23, 2023

You will have to contact Support if you're experiencing an installation issue.

 

How do I contact TurboTax? (intuit.com)

since95Author
Level 2
December 23, 2023

This was a good sanitarian notice to Intuit.

 

The workaround is do not use the REPAIR INSTALL function. Instead, Uninstall then Install accomplishes the same goal of refreshing a possibly corrupt install.

 

Regards.

Critter-3
Level 15
December 23, 2023

sanitarian :   

noun
ARCHAIC
 
  1. an official responsible for public health or a person in favor of public health reform.

 

Don't you hate spell check ? correct word **Samaritan**