You will have to go the Sam's Club website to find out how to download from their server.
VolvoGirl
Level 15
Jan 7, 2023 2:16:32 PM
Did you get a CD or buy the download? If you have the CD there should be a card or on the CD envelope giving you 2 ways to install it. Either using the CD or by downloading the program.
I have a purchase receipt with a number that starts with an "I". There is no more information and I can't find it on Sams website.
Thank you
VolvoGirl
Level 15
Jan 7, 2023 2:33:55 PM
Did you buy it in the store or online from Sams? If you got it in the store you might have needed to get the actual program from a pickup window with the receipt. Some people walk out without picking up the real program.