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New Member
posted Feb 23, 2022 8:25:26 PM

Premium Service Benefits fee stop

Premium Service Benefits get dumped into the billing without permission ---- beware!

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3 Replies
Level 15
Feb 23, 2022 8:40:02 PM

If your TurboTax fees are higher than expected, you can reduce them by removing add-ons:

 

New Member
Feb 26, 2022 9:22:44 AM

the options are not fair to customers. Please update your system to make sure when you offer the "deduct turbo fees" that it also means extra charges will be assessed, etc.

Level 15
Feb 26, 2022 9:28:32 AM


@gjpfrost wrote:

the options are not fair to customers. Please update your system to make sure when you offer the "deduct turbo fees" that it also means extra charges will be assessed, etc.


The $39 service charge for having the TurboTax account fees paid from the federal tax refund is shown on the web page when choosing the type of payment.