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New Member
posted Oct 6, 2020 9:14:34 AM

PAID $75 AND I WANT TO FILE MY PREPARED RETURN READY TO GO.I DO NOT WANT MAX OR LIFE CAP OR THIS AND THAT. I WANT TO E FILE NOW AND IT DOES NOT GO? WHY?

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2 Replies
Level 15
Oct 6, 2020 9:19:02 AM

If you do not want any of the options offered just do not select them.

See this TurboTax support FAQ for removing fees - https://ttlc.intuit.com/community/charges-and-fees/help/what-can-i-do-to-reduce-my-fees/01/26051

 

You complete your tax return by finishing all 3 Steps in the File section. In Step 3, to e-file your tax return, you must click on the large Orange button labeled "

Transmit my returns now

".

 

After completing the File section and e-filing your tax return you will receive two emails from TurboTax. The first email when your tax return was transmitted and the second email when the tax return has either been accepted or rejected.

 

What, if anything, is preventing your from e-filing your 2019 tax return using the TurboTax online editions?

No one can see your screen, tax return or know where you are in the TurboTax program so you need to describe exactly the problem you are experiencing.

Level 15
Oct 6, 2020 9:31:29 AM

And Somehow you upgraded to the LIVE expert help feature for higher cost.  How to remove Turbo Tax Live.  There are 2 different ways to remove Live depending on how you added it

https://ttlc.intuit.com/community/downgrading/help/how-do-i-remove-turbotax-live/00/27312

 

How to see your fees

https://ttlc.intuit.com/community/charges-and-fees/help/how-do-i-review-my-fees-in-turbotax-online/00/26353