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New Member
posted Mar 19, 2023 8:27:48 PM

Once product is downloaded, how to use?

does downloaded product run automatically?

0 3 138
3 Replies
Level 15
Mar 19, 2023 8:30:40 PM

After you download it you have to install it.  Then activate it with the 16 digit License Code.  Did you get that far?  

How to install with a License Code

https://ttlc.intuit.com/community/tax-topics/help/activating-turbotax-cd-download-software/00/852971

 

 

Intuit Alumni
Mar 21, 2023 9:07:08 AM

Once you launch Turbo Tax Click on the File menu at the top left of the desktop program screen.  Click on New Tax Return. @turbowl300 

Level 15
Mar 21, 2023 9:09:50 AM

Make sure that once you download it, you are using the download.

 

We see people get confused and they keep logging in to online software which will require them to pay at the end.   You need to use the desktop software.   One way to tell if you are using the right software---your tool bar.   Online software has the toolbar in a black vertical column on the left side of the screen.   Desktop software has the tools up on the top of your TT screen.