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New Member
posted Apr 4, 2024 5:29:55 PM

No help. reply said forms was at the top right. only notifications, search icon,ttax at top right. how do i go back and forth between forms and questions?

So far I have no answer as to how to find/use forms?

0 5 831
5 Replies
Level 15
Apr 4, 2024 6:18:11 PM

You are using the TurboTax online editions which do not have the capability to access the tax return forms or schedules.

That feature is only available when using the TurboTax desktop CD/Download editions installed on a personal computer, using Forms mode.

Level 15
Apr 4, 2024 6:30:34 PM

In your other post you said you have the CD/download program.  Did you get it installed and Activated with the 16 digit License Code?  You are in the Online version.  You need to be in your Desktop program.  

Did you accidentally use the Online version instead of your Desktop program?   Online has the menu items down the left side in a black bar.  The Desktop programs have the tabs going across the top.  We can help you move this Online return to your program.  

How to install with a License Code

https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-delivery/download-software-turbotax-com/L7u9oLEkq_US_en_US

 

Then

https://ttlc.intuit.com/community/tax-topics/help/activating-turbotax-cd-download-software/00/852971

 

Level 15
Apr 4, 2024 6:37:55 PM

And you should keep your posts on the same thread by replying.  Don't make new posts.  Otherwise it gets confusing.  Like this thread was missing important information that you have the CD/download program.  

New Member
Apr 4, 2024 6:53:34 PM

You can click on the View pull down menu to find Forms.  The image below is from the Windows version of the app, so it's Ctrl 2 (not sure what the keyboard shortcut is on a Mac).  Hope this helps.

 

Level 15
Apr 4, 2024 7:49:49 PM

@cdeatonncnc13   Are you seeing the replies to your posts?  Here is the top of my Windows Home & Business Desktop CD/Download program.  Mac is similar.   If you have a lower version instead of BUSINESS and PERSONAL you would have just FEDERAL.  Forms is the 3rd icon from the right.  But it sounds like you got into the Online version by accident.  Online has the menu items going down the left side in a black bar.  That happens a lot.