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New Member
posted Apr 26, 2023 7:00:06 PM

My Turbo TAx will not load. Asks for WINZIP. Should not need to go out and pay for another software to load Turbo Tax

0 5 2726
5 Replies
Level 15
Apr 27, 2023 4:08:05 AM
Level 15
Apr 27, 2023 4:17:28 AM

Where did you buy your copy of turbotax?  It should not require any compression program to open.  Did you possibly purchase a copy from an unauthorized vendor?

Level 15
Apr 27, 2023 8:38:44 AM

My TruboTAx will not load. Asks for WINZIP.

Sounds like it's either a corrupt download and you need to download it again, or it may have been purchased from an unauthorized vendor who has made changes to the downloaded file. It's also possible that whatever version of Windows you are using may have an unrelated issue causing this.

But I doubt it windows. Sounds to me more like an altered download, since all versions of Windows since Windows 7 have the unzip function built into the operating system.

 

New Member
Feb 26, 2024 3:14:28 PM

I purchased from Amazon.  Sold by Amazon.com - Services LLC and their customer service agent could not help to download without Winzip.  I have window 10

Level 15
Feb 26, 2024 3:18:35 PM

Are you doing it this way?  

Amazon how to download and install your software order

https://www.amazon.com/gp/help/customer/display.html?nodeId=G2CJPY7HHXBLMR5E