Typically, it means that your payment to TurboTax for tax preparation is complete. Did you enter in a payment method (i.e credit card) to pay for your TurboTax fees? If you need to track your refund, please see the link here: https://turbotax.intuit.com/tax-tools/wheres-my-refund/
When your file your tax return successfully and you choose to pay your fees from your Federal refund, the TurboTax program considers the fee paid, even though the federal refund has not been released yet. This is why you see "Payment Completed".
As soon as your return is accepted by the IRS, your info shows at SBTPG, it should have your expected refund amount and it will say that they have not received your refund yet. Once they have your return it will update and tell you when they received it, what they received, what they deducted and when they sent it to your direct deposit account.
See the employee answer on this one
I guess I understand that. But it was saying pending for the last two weeks then today says completed so I guess my question is why did not say completed from the very beginning?
The thing is coming out of my refund. I noticed that it was saying pending until today so for two weeks it was pending and today its is complete.
Yes, payment complete means that your fees have been paid for the services by your refund via the third party processing. For more information on this, please see the Help Article here for further assistance.
Well when I check turbotax bank it says nothing received and irs still says processing.... first question is two up from here
If the Where’s My Federal Refund? tool still says processing, then your tax return has not been processed and no refund has been sent yet. Once the IRS has completed the processing of your tax return, the Where's My Refund tool will update with the direct deposit date. When the IRS releases your refund to SBTPG, they will then deduct your fees and send you the remaining balance. Until the IRS has updated and released the funds, SBTPG will continue to say nothing received.
@Dclackjr03
What happened? Did you get paid after your thing changed to payment complete? Because the same thing just happened to mine as well
Payment says complete but I think I have the wrong deposit numbers. Will they send paper check immediately?
There isn't a specific timeframe for this type of situation. The average refund with no issues can take up to 6 weeks to receive a paper check. Please refer to the following article for more information.
What if I entered the wrong bank account for direct deposit?
Did you get yours? Mine changed today after pending for 2 months.
@Justwantmyrefund Did you get yours? Mine changed today after pending for 2 months.
I just checked my order details and it went from pending to 'Payment complete' Did this happen to anyone else and they got their refund?
@Tee2779 Your only source of information as to whether your refund has been issued is the IRS refund site.
TurboTax gives you an estimated date for receiving your refund based on a 21 day average from your date of acceptance, but it can take longer. “21 days” is not a promise from TurboTax or the IRS.
First, check your e-file status to see if your return was accepted:
https://turbotax.intuit.com/tax-tools/efile-status-lookup/
Once your federal return has been accepted by the IRS, only the IRS has any control. TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.
You need your filing status, your Social Security number and the exact amount (line 35a of your 2023 Form 1040) of your federal refund to track your Federal refund:
To track your state refund:
https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund
https://ttlc.intuit.com/questions/1901548-why-do-some-refunds-take-longer-than-others
If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing.
https://ttlc.intuit.com/questions/2580357-who-provides-the-refund-processing-service
https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions
https://ttlc.intuit.com/questions/2840013-does-accepted-mean-my-refund-is-approved
I know all that,my question is on myborder details it went from payment pending to payment completed. Thanks me for my payment. All I want to know if turbo tax recieved my payment from my federal refund......
TT credits you because you said payment will be made from your refund. If the IRS delays the refund this will happen https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-account-billing/bank-account-auto-debited-turbotax-fees/L3rDdVynu_US_en_US?uid=lssw4hpn
TT knows it will get its payment from your federal refund--or that if your refund is late or seized for back taxes, etc. ---that it can go into your bank account and take its fees from you. So--for TT, the payment is accomplished. It does not mean the IRS has issued your refund.
We'd love to help you complete your tax return, but need more information. Can you please clarify your question?
Please tell us what payment method you chose. If it is pay from refund, then it will be deducted from your refund.
This is my question too. I filed 2/5 and TT has showed pending up until today it shows payment completed. TPG shows nothing IRS doesn't show anything...Can any provide some insight.
Can you update? Any changes? I got a bill from TT about 2 weeks ago and I requested an extension until May..