My husband and I each have fidelity accounts. When I tell Turbotax to import them, it pulls his, but will not pull mine. Last year I was able to pull both.

It has me log into my intuit account, then attaches to Fidelity, then pulls my husbands documents, but not mine. How do I tell it to log in to pull mine?

1849

Intuit Alumni

Mar 13, 2023 1:47:59 PM

Please see What if I can't import my 1099? and be sure to review the Troubleshooting section for instructions.

If you need additional assistance, please feel free to contact Customer Support so you can speak with a TurboTax representative who can assist you.

@katmclernon

Level 2

Mar 16, 2023 11:11:00 AM

Thanks... Found online to delete my cookies and try again.... it worked!

Intuit Alumni

Mar 17, 2023 12:36:53 PM

Glad you found a solution that worked. Thank you for letting us know!

New Member

Apr 8, 2024 8:49:13 AM

What cookies did you delete? Intuit or Fidelity?

Level 2

Apr 8, 2024 1:52:01 PM

cleared cookies on my browser... then was able to force the sign-on to the other account.

Why sign in to the Community?

My husband and I each have fidelity accounts. When I tell Turbotax to import them, it pulls his, but will not pull mine. Last year I was able to pull both.