If they didn't withhold Utah state tax, then remove any entries in Boxes 12, 13 & 14 (state information).
If you can't do this by editing in the 1099-R interview, use the "Delete a Form" tool to remove the 1099-R. The, reenter the 1099-R without any entries in Boxes 12, 13 & 14
See: How do I delete forms in TurboTax Online?
After deleting the 1099-R log out of the program. When you log back in, use the Delete a Form tool to confirm the 1099-R has been removed from the list of forms in your return before reentering it.
If they didn't withhold Utah state tax, then remove any entries in Boxes 12, 13 & 14 (state information).
If you can't do this by editing in the 1099-R interview, use the "Delete a Form" tool to remove the 1099-R. The, reenter the 1099-R without any entries in Boxes 12, 13 & 14
See: How do I delete forms in TurboTax Online?
After deleting the 1099-R log out of the program. When you log back in, use the Delete a Form tool to confirm the 1099-R has been removed from the list of forms in your return before reentering it.
I dont have anything in boxes 12, 13, 14 and it's still asking for the state payer #. any suggestions this year?
@Mary Brodie Please clarify - no what? Do you need to enter more information into your W2?
Thanks for your response. On my 1099-R, which is from my retirement system in California, there was no withholding withheld. To file my state tax form, Utah is requesting an 11 digit code that ends with WHT. I tried the CA state number, but that doesn't work. There is nothing on my form that has an 11 digit code or ends with any letters.
I was really frustrated yesterday because I couldn't file the federal either and the computer I was using couldn't recognize my printer so that I could print my tax filings.
If no state tax was withheld, you can leave boxes 14, 15 and 16 blank.
The program wants all three entries if you fill in any of them. If you leave these three blank, it will not change your return and you will be able to e-file.
@Mary Brodie
Just to be clear (and to follow the comments above), do you have entries in boxes 14 or 16? If neither, then delete any entry in box 15.
If that doesn't help, look in the upper left hand corner for the Payer, and contact them to ask what their box 15 value is. It's not like they don't know.