Try closing TurboTax, clearing your Cache and Cookies if you are using TurboTax Online, and reopen TurboTax. You can also try a different browser.
If you need help accessing your account, see this FAQ: Access your TurboTax Account
thanks a as I wrote I am using my pc any other suggestions
thank you no it did not help evrytime i login i put in my username and password and then it takes me back to the login screen
Please call TurboTax Customer service. Here is a link: Turbo Tax Customer Service