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New Member
posted Jan 18, 2025 7:14:01 PM

login problems

Hi I am having issues with login on my pc with turbo tax 2024 i put in the username and password and then it takes me back to the login screen

0 5 962
5 Replies
Employee Tax Expert
Jan 20, 2025 6:02:41 AM

Try closing TurboTax, clearing your Cache and Cookies if you are using TurboTax Online, and reopen TurboTax.  You can also try a different browser.

 

If you need help accessing your account, see this FAQ:  Access your TurboTax Account

 

 

New Member
Jan 20, 2025 6:45:37 AM

thanks a as I wrote I am using my pc  any other  suggestions

Employee Tax Expert
Jan 20, 2025 6:52:09 AM
New Member
Jan 20, 2025 6:58:49 AM

thank you no it did not help evrytime i login i put in my username and password and then it takes me back to  the login screen

Employee Tax Expert
Jan 20, 2025 7:00:54 AM

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service