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Level 1
posted May 27, 2022 12:18:02 AM

Itsdeductible being discontinued.. WHAT???

Why is ItsDeductible being discontinued? People really depend on it and you're going to dump everyone October 2022?? Please don't do this, please keep ItsDeductible going. 

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24 Replies
Level 15
May 27, 2022 6:40:14 AM

MINT is a valid option given ... since fewer folks have been itemizing the cost to keep up the FREE  service is not worth it as the amount of users have dwindled ... mint is a viable alternative so check it out.  

https://turbotax.intuit.com/personal-taxes/itsdeductible/

 

Level 15
May 27, 2022 6:46:04 AM

I agree with @Critter-3; try Mint. You can sign up at the link below.

 

https://mint.intuit.com

Level 2
May 30, 2022 1:03:06 PM

Maybe I'm missing something, but Mint says that it will categorize MONETARY contributions? Is there somewhere within Mint that will replicate the functions that itsdeductible had for listing and valuing donations of household items, clothing, etc. etc ?

Level 1
May 30, 2022 2:01:07 PM

Good question. From what I can tell this function doesn't exist on Mint and there aren't any good alternatives to ItsDeductible. 

Level 15
May 30, 2022 2:24:50 PM


@curtisby wrote:

Good question. From what I can tell this function doesn't exist on Mint and there aren't any good alternatives to ItsDeductible. 


Just keep your own list.

 

When you file your tax return, you may list all the non-cash donations on the same day under one listing, "used household items" for example, with a value you set yourself.  

 

You always need your own itemized list of your item donations that contains enough detail to allow you to set a value (item description, condition, date purchased, date donated).  A printout from ItsDeductible has sometimes been rejected by auditors, according to previous complaints on this forum.   Auditors have not always accepted ItsDeductible's "nationwide" values as fair values for a taxpayer's specific location.  It depends on whether the auditor believes you actually donated the items in the ItsDeductible printout, and whether the values are really fair for your local marketplace.

 

As a taxpayer, you are better off keeping your own itemized list, and keeping documents showing how you determined value for your actual items (such as comparison shopping at thrift stores or Facebook marketplace).  Even if it is less convenient. 

Level 15
May 30, 2022 3:50:22 PM

I can't itemize anymore, but what I've done in the past is when I get ready to donate the clothing/household items, I would lay them out on the bed or on the car trunk in groups of 5-6 items and take a photo and kept the photos with my tax files for that year.  

 

When I dropped off my items at a thrift store receiving area,  I would walk through the thrift shop retail store with my list to see what representative shirts, pants, belts, household goods, etc. were selling for.

Level 2
May 31, 2022 8:49:03 AM

Thank you for taking the time to reply to my message. My practice for the past several years is to keep an itemized list and to often (but not always) take pictures of the items, but I liked getting input from itsdeductible about values of the items I was donating. In other words, I was keeping an itemized list but relying on itsdeductible to help show how I determined the value.

 

Unlike the experiences of some that you cited, I have not had any questions about valuations of the items I had listed. I also liked that once items were entered into itsdeductible, they were automatically uploaded into my tax return. Yes, I can enter all of this stuff on my spreadsheets and again on Schedule A myself but it's not as convenient and I will miss having a product with access to a nationwide group of donors helping me to value the items.

 

For these reasons, I don't consider Mint a viable option for me.

Level 15
May 31, 2022 9:15:47 AM

Well It's Deductible is  most certainly shutting  down  so  what you do in the future is up to you.

Level 3
Jun 5, 2022 5:34:52 PM

So given there is no email support, how do we tell Turbotax that their timeline for sunsetting Its Deductible is not fair to the consumer? Will they read the message boards? 

 

1.) They opened 2022 for use without notifying anyone in 2021 that we can't use it the whole year 2022.  

2.) Surprised us all with an end date of October 2022, yet we can still input to that date. Makes no sense.

3.) This was clearly an executive decision who probably doesn't even use the product. (and I'm sure that exec has someone else do their taxes for them. )

4.) To be fair, since TT wants to end Its Deductible, they should allow users to use it for the remainder of 2022, and then allow access through April 15th, 2023 (Fed tax date). That'll give users enough time to finish what they started in 2022, and hopefully find a better solution than Mint for itemized donations. 

5.) Open up new capabilities in Mint which allow for easy itemization of items, and not just monetary. 

6.) Sorry but I don't have time to spend hours in the thrift store, looking at price lists or on ebay looking at prices on shoes and clothes, to make sure I have the right $ value. 

 

I pay for Turbotax already, so I'd like to continue using a sister product for my itemized "item" donations. 

I keep my own handwritten lists/pics/tax receipts backup. I like using Its Deductible for keeping track of the $dollar amount that I can put on taxes. 

Level 15
Jun 5, 2022 5:54:37 PM

The October 17, 2022 date is most likely to accommodate those who filed extensions for the 2021 tax year.

Level 15
Jun 5, 2022 7:10:26 PM

I see no one has posted this FAQ on it.  Read this for more info.

It's Deductible is being discontinued June 2022, see

How do I export my data from ItsDeductible?

Level 3
Jun 5, 2022 8:16:45 PM

I don't see anything about June in that FAQ post. October is bolded, maybe they changed it. 

 

Why did they bother to open 2022 at all and leave us hanging mid-year?

Level 15
Jun 5, 2022 8:18:17 PM

Oh, they must have pushed the date out to October.  It used to say June.

Level 15
Jun 6, 2022 6:32:35 AM


@TaxesWhyMe wrote:

Why did they bother to open 2022 at all and leave us hanging mid-year?


Some users file extensions each tax year.

Level 3
Jun 6, 2022 11:36:00 AM

Sure, that's understandable, but they could have just left 2021 open. Can't use 2022 data for 2021. 

Level 15
Jun 6, 2022 11:50:57 AM

2021 is still functional  as well as the 2022 tab until 10/15/22. 

 

https://itsdeductibleonline.intuit.com/Logout.htm

 

Level 1
Jun 6, 2022 12:00:40 PM

The itemizing of donated items is the key feature with the item's value look-up capabilities.

 

The tracking, of monetary donations, is not very hard to do offline.  Mint does help, but it has too many problems categorizing transactions to be truly useful.  With Mint, you would have to review all of your transactions to make it work.  If you go to that trouble, you can do it offline.

Level 3
Jun 6, 2022 12:06:36 PM

Amen! to the displeasure with Intuit's nonsensical discontinuation in midyear.  Although I understand Intuit's need to prioritize its resources, I would have expected you to provide notice in 2021 if the last tax year for which ItsDeductible could be used for filing would be 2021.  I have already entered several item non-cash donations for 2022 and hope Intuit will reconsider supporting the platform through the reminder of 2022 AND for filing 2022 (through at least April 17, 2023)!

Level 3
Jun 6, 2022 12:13:59 PM

The FAQ mentions "there are several free resources online available from reputable charities" - what are they?

Level 1
Jun 6, 2022 12:15:10 PM
Level 2
Jun 6, 2022 12:39:36 PM

I have used ItsDeductible since 2007 and am astounded at this irresponsible, abrupt cessation of services with no warning.  Unethical is an understatement.

 
Intuit should at least support the software until the end of the 2022 tax year and then end services.  I have already entered over twenty donations for 2022 and now cannot import them to TurboTax. 
 
Why October 17th?  You could just as well terminate on December 31st and support importation for the 2022 tax year.
 
One of the reasons I use Turbotax is how well it works with ItsDeductible.
 
If you need to charge for an alternative product, do so, but such a product is needed.

Level 15
Jun 6, 2022 12:48:35 PM

They had to put a stop date so they will support until the end of the 2021 efiling season.  So if they kept it running until the end of 2022 then would they also be required to support it thru 10/15/2023 ... so this could be extended forever using this kind of logic.   The company had decided to stop support on this FREE TOOL due to lack of usage and the cost to keep it running.  Intuit is a for profit company and cannot have parts of the company drain the profits of the other sections.  This was not a malicious action but purely a business transaction. 

Level 3
Jun 6, 2022 1:04:36 PM

That's helpful - thank you!  https://satruck.org/Home/DonationValueGuide

Level 3
Jun 6, 2022 1:10:12 PM

Critter3 - I understand making business decisions, but - this "Free" tool, in my book was provided for my Paid (and not cheaply) annual TurboTax product.   The fact they didn't integrate the valuation lookup within the software is a moot point (and a pain as well - but definitely worth the effort in that you NEED that information).  I don't see this as taking away something that was offered as free - I see it as cutting that TurboTax function - and adding substantial burden to my filing of my taxes, via TurboTax (if in fact I stay with them - this changes the game for me).   The 2021 Tax SW was glitchy already, and not all forms were ready for the tax year filing.