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New Member
posted Mar 10, 2022 4:32:18 PM

Its not letting me e-file can someone please help me with this

0 3 511
3 Replies
New Member
Mar 10, 2022 4:38:13 PM

I used a CD installed version of TurboTax Premier.  When I went to e-File I kept getting "Validation Failure" indications saying I didn't have the latest updates installed.  After multiple "check for available updates" and being told I was current I still got the same message.  I called TurboTax support.  Wound up having to download a "on line" version of TurboTax Premier and using that to open my saved return and file electronically.  Apparently, I wasn't the first CD version that had come across this problem.

Level 1
Mar 10, 2022 4:38:38 PM

Same issue, 2021 Mac Premier version

 

your transmission didn't go through. Error: "FAILED_VALIDATION"

Intuit Alumni
Mar 11, 2022 10:25:57 AM

Please reach out to TurboTax Customer Support and request to speak to a tech support agent who can assist with this issue. 

What is the TurboTax phone number?