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Level 2
posted Feb 27, 2023 8:11:53 AM

Is TurboTax@em1.turbotax.intuit.com a legitimate Turbo Tax email address?

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8 Replies
Intuit Alumni
Feb 27, 2023 10:03:17 AM

To confirm that this was an actual communication from TurboTax, please see Avoid phishing scams and spoofed sites for more information and a link to the Intuit Security Center where you can report any suspicious emails or notifications you received. 

Level 2
Feb 27, 2023 11:52:56 PM

I had checked there prior to posting the question but was  unable to verify if it was a legitimate TurboTax email address. 

Level 1
Sep 14, 2023 11:01:08 AM

It's a Yes or No question, can someone from turbotax please answer this question??

Level 15
Sep 14, 2023 11:14:50 AM

 

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 5 p.m. Pacific time daily

New Member
Jun 3, 2024 8:37:33 AM
New Member
Oct 15, 2024 6:11:47 AM

The email I just got from that address said Taxes are due now... I don't think you would have sent that 6 months ahead of time, probably a scam address.

New Member
Oct 15, 2024 7:24:32 AM

Again, could someone from TurboTax please confirm or deny if this is a legitimate TurboTax email address? I've received several emails from this address that are using scare tactics to file my taxes by today, October 15. The issue is that taxes are only due today if you filed for an extension, but I did not. My 2023 tax forms were accepted on April 15. Why would TurboTax be trying so hard to get me to login and complete my 2023 taxes when I have already filed them? It just doesn't make sense unless they're trying to funnel more activity to their website for some reason, or unless it's not actually TurboTax and someone is trying to get our login info.

Level 15
Oct 15, 2024 7:29:38 AM

It's legit.  It's just the marketing dept.  You might have another account or filed a different way.  It's common. to have more than 1 account.   Or even someone else might have typed their email wrong and got your by mistake.   Just ignore the email.  

 

How to view all your accounts
https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/many-intuit-accounts-turbotax/L9aVfKS1Z_US_en_US?uid=ll5g6zcx