I paid $120 for a self-employment fee and then $50 for each state. Is there a way to dispute a charge? I'm assuming the fee for federal should have been $60. I was self-employed in 2019, and I wonder if that carried over even after I removed those forms.
For questions regarding payments and refunds you need to speak with Customer Service. In this public forum we don't have access to issue refunds or adjust billing.
Can you please give me a number to contact someone in customer service
For further assistance with this matter, please reach out to us directly using the Help Article here. This ensures you will get to the correct department as quickly as possible.
I was charged for live self employed. This does not relate to me at all. I have attempted to get a refund and they keep denying it. This charge is erroneous and i need to get my $199 + tax placed back into my account. I can't understand why this is so hard to do. I have been with turbo tax for many years and this is very disappointing to have to get a charge that was processed in error. I need to know who I need to speak with to get this resolved. I was supposed to only pay $54 + tax. Please Help
Yes. You can call TurboTax at 800-446-8848 and schedule a callback from us if no one is available immediately. Also and possibly more conveniently you can use our online page by selecting the link below.
Hi,
I was charged a state e-file fee but they told me I cannot go e-file. Can I get refund since I finally chose to mail.
Thanks!
@yejing1991 wrote:
Hi,
I was charged a state e-file fee but they told me I cannot go e-file. Can I get refund since I finally chose to mail.
Thanks!
You will need to contact TurboTax support to get the e-file fee removed from your account. Use the key words Billing Issue
See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax
Even though l was not self employed for 2021 filed tax TurboTax charged me $199.00 Live Self-Employed price for filing a 1040-SR form. TurboTax carried over from 2020 the Self-Employed and applied it to 2021. I put in the Self-Employed income box “None”. Shouldn’t that be a tip off that was not a Self-Employed tax return?
I was charged for2 plans @ $59.00 each =118.00 I only want one -that would assist me if need, they orther not need, please creditme back to credit card used.
Since you have already paid, please feel free to contact Customer Support so they can assist you. If you inquire about a refund, you will want to use the keywords billing issues when you call so you get to the right person.