I need help is there an agent customer service number I can call
The Free Edition doesn't have phone support. You have to post your questions in this public forum.
We need software help for a 2019 tax return problem. Can we speak with a software person?
Contact Customer Service (You need to pick the CD/Download program in the product drop down box.)
5am-9pm Pacific Time
7 days a week
https://support.turbotax.intuit.com/contact/
What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
Or try asking here. We can probably help.
I received my income tax return. The refund amount was supposed to be 3003.
The amount I received was 1203. This is the amount with the 2020 $1800 Covid Stimulus deducted. Is this correct?
Probably. Did you already get the first or second stimulus checks? You had to enter what you already got or Turbo Tax gave it to you again.
Unfortunately, as this is a public forum, we cannot see your return.
If your return was adjusted, the IRS will mail you an explanation of any adjustments made to your tax return as filed. The stimulus payments would not affect your total tax. However, if you received the stimulus payments you were entitled to, but also claimed the Recovery Rebate Credit, the IRS may have adjusted your tax return to reflect this.
The amount of the Rebate Recovery Credit is based upon your actual 2020 income tax return you file. Therefore, if you meet the criteria for the credit, you will receive it when you prepare your 2020 income tax return. The credit is intended to give those who should have received a stimulus payment but never did a tax credit on their tax returns. Any excess credit is then refunded to you if there is an overpayment on your tax return.
Please see the attached link for more information on who can claim the credit.
Recovery Rebate Credit eligibility
If this applies to your situation, then yes, it is likely the IRS adjusted your refund as you already received your stimulus payments and as such, were not entitled to the credit.
Correcting Recovery Rebate Credits on returns already filed
Hi it Chris Pyeatt and i wanted to let you Wyan helped me great help to fix my taxes and went to great length to help me find my information i was looking for and to help get my other account fixed. I was wanted to give him Excellent marks because I didn't receive a survey from TurboTax to give you what i experience in the call I had with him. Please contact me to let me know if I can do something to let him know he was great help to me when i was needing my taxes fixed. Please contact at [email address removed] or [phone number removed].
Thank You
Christopher [removed]
Please use the following link to contact us.
Please be aware, hold times may be longer than normal due to the filing deadline.
You can speak to a person, you just have to go through the procedure to do that. You can get TurboTax support contact information, including phone numbers, at this link: https://turbotax.intuit.com/support/contact/index.jsp
On line 30 of the federal tax return what is a "recovery rebate credit" and how is it generated?
The Recovery rebate credit on line 30 is for the first 2 Stimulus payments if you didn't get the full amount or you now qualify for more. It either adds to your refund or reduces a tax due.
The first round was 1,200 per person or 2,400 for a couple and 500 for each dependent under 17.
The second round was 600 for each person listed and dependents under 17.
And it is really based on your 2020 return and situation. So if you qualify for more it will be on 1040 line 30. To calculate the amount of your recovery rebate credit, you have to first calculate what your stimulus payment should be based on your 2020 tax return, then subtract what you actually received.
I have been using turbotax to create 1099s. I have entered several W2s, but when I have returned to make a correction or to enter another I get an error message that reads:
We are not able to process your request at this time. Please sign out of Quick Employer Forms then sign back in and try again.
Nothing I try works
If you are trying to install TurboTax on Windows, please see the FAQ below. You can also click here if you need to make any manual updates for TurboTax Windows Software:
How to install TurboTax on Windows
If you need any additional assistance, please use the FAQ link below to reach out to customer service, however, it's not a 24-hour number:
I need to talk to someone. I have installed turbo tax and it is not bringing over the information from my financial institutions.
Please refer to the following article to call support for assistance.
Importing 1099 forms
https://ttlc.intuit.com/community/entering-importing/help/how-do-i-import-my-1099/00/26254
But It is just as fast and easy to manually enter it. When you enter a 1099 the first screen is How to Enter, by Import or Enter it Myself. Scroll down and click the last circle to enter it myself.
What if you can't import
https://ttlc.intuit.com/community/tax-topics/help/what-if-i-can-t-import-my-1099/00/846274
Please reach out to us using the Help Article information here.