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New Member
posted Feb 25, 2023 9:38:57 AM

Intuit account login from TurboTax desktop not working

Trying to import financials to TurboTax desktop. Requires Intuit login. When I try to sign-in I get hung up on a white rectangle pop-up that never goes away. Tried rebooting without benefit.after selecting 'File-Sign In' from within TurboTaxWhite screen after selecting either Sign In or Create Account

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2 Replies
Level 2
Feb 25, 2023 9:46:51 AM

I got that screen to login also. I never had to do that before? My TD Ameritrade account transfer never required that. 

Something is wrong I contacted Fidelity and they said it's a turbotax issue. When I first tried the import it told me data was unavailable. I'm hoping because the 1099b just came out maybe turbotax and fidelity haven't worked out the data issue transfer or something. 

Expert Alumni
Feb 25, 2023 9:59:21 AM

Here's some Troubleshooting Tips that may help.  Have you tried uninstalling/re-installing the program?  Once TurboTax is installed to your desktop, you should only need to click on the icon to open it. 

 

Click this link for more info on How to Import 1099 Forms.

 

You may need to Contact TurboTax Support. 

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