How to I pay with a credit card to remove processing fee? Feeling lied to. It said doesn't itemize what I'm paying for. I thought the 39.99 was for other features too.
Unfortunately, as I recently learned as well, there are two charges when you want the fees taken from your refund. There is a filing fee of $39.99 AND the procrssing fee of another $39.99 to have the fees deducted from your refund. Essentially, $80 taken from your refund total! There is no refund!
Unfortunately, as I recently learned as well, there are two charges when you want the fees taken from your refund. There is a filing fee of $39.99 AND the procrssing fee of another $39.99 to have the fees deducted from your refund. Essentially, $80 taken from your refund total! There is no refund!
I got the same thing. I will never use turbo ta again. They didn't tell me about that. I found out when I got my check.
Very deceiving. I've used TT since 2010. Add zero customer service to a misleading fee..... kind of a dick move.
I have used turbo tax for several years and I have never paid an additional 39.99 I feel I was deceived and I will never use this product again nor will recommend this product to anyone.
same here used tt for years since 2010 and then they do this crap. not using tt anymore..
H & R Block here I come. Won’t be surprised when the class action comes. Shame because I trusted them for over 5yrs to do my taxes.
It was in the fine print at the end. Initially I started going through the process. $40 was all it listed. $10 more than if I run to Sams or Costco and buy the software. And I went through all the steps till the end and saw an additional $40 to process. So $80. Nope. I’ve never had to pay more than cost of the software. Pretty certain of that.
I was also just charged double.
They no where disclosed that fee. Therefore that charge is erroneous and should be refunded.
You can contact our customer support department here to discuss the charges with your return.