Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Apr 18, 2023 11:59:06 AM

I was charged $59 by TurboTax for a blank form to mail to IRS; I can get a blank form for free at the library and fill out myself. I want a refund from you

I was charged $59 by your company for a blank form?  How do I get my money back from you?

0 3 437
3 Replies
Intuit Alumni
Apr 18, 2023 1:17:22 PM

Please feel free to contact Customer Support so they can assist you. If you inquire about a refund, you will want to use the keywords billing issues when you call so you get to the right person.

@user336729961 
 

Level 15
Apr 18, 2023 1:21:44 PM

Did you enter all your info and income but the 1040 printed out blank?  Been seeing posts about  that.  I'll try to find some.  

Level 15
Apr 18, 2023 1:30:40 PM

Do you see your return filled out on the screen?  You might need to update your Adobe Reader program and  see this old post for ideas

Completed return is printing blank forms but can see data on print preview screen.Have most recent adobe. What else can I try?