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New Member
posted Jun 1, 2019 12:08:58 AM

I want to delete my account i made with mint but am not able to.

0 24 10661
24 Replies
New Member
Jun 1, 2019 12:09:00 AM

Log in to Mint, go to Settings, and click delete. This will erase your account.


Returning Member
Jul 21, 2019 7:16:03 PM

You think he didn't try that?

New Member
Sep 21, 2019 2:48:30 PM

I have the same problem.  I have gone to settings and it will not delete my account.  It doesn't accept my password.  I have reset my password a number of times and still have the same problem.  It would be nice to have some help.  Thanks.

Level 15
Sep 21, 2019 3:03:51 PM

Contact TurboTax support and speak directly with a TurboTax support agent concerning this situation.

See this TurboTax support FAQ for a contact link and hours of operation -https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Not applicable
Apr 2, 2020 6:24:26 AM

I have tried multiple ways to delete my account. When I click "Delete your Mint account" in Mint, it takes me to "https://accounts.intuit.com/". There is no option to delete my account there. I called TurboTax (Intuit) support to have my account deleted, and they said they would. Several weeks later my account is still active and I am getting emails. My next step is to file a complaint with the BBB.

Intuit Alumni
Apr 2, 2020 8:17:08 AM

The instructions to delete your Mint account can be found here: How Do I Delete My Mint Account? You can also learn more about Intuits Privacy Policies by clicking here. Deletion requests can take up to 45 days to process. 

New Member
Apr 9, 2020 10:40:22 AM

When I follow that link, there is no option for "Data and Privacy" and therefore I am unable to delete my account.

New Member
Apr 20, 2020 10:12:43 AM

It's the same for me. I've been going back and forth on the chat and on the phone, trying to get help to delete my Mint account. Last phone number I was given always rings occupied.

 

PLEASE HELP ME DELETE MY MINT ACCOUNT, THE DELETE BUTTON DOES NOT EXIST, HELP

New Member
Apr 20, 2020 10:43:36 AM

It does not work. There is no way to follow the suggested steps.

Not applicable
Apr 24, 2020 8:01:40 AM

It never dawned on you that we can follow instructions did it?  The problem a majority of the people are having is  A-  The delete button is not there.

     B-  It refuses to accept our password.  

New Member
Apr 26, 2020 7:41:35 AM

Same problem here with Mint. Is this a trap? All Intuit instructions go nowhere. There is a Delete Account link in Mint but in the Intuit account manager there is nothing. Is that the kind of security you advertise? I'm tired of you Intuit.

New Member
May 10, 2020 7:50:58 PM

What Mint is doing is against the law doesn’t allowed you to close your account I reset my password 10 times yet isn’t allowed me to close my account because says “incorrect password” I’ll file a complaint BBB, it’s your right to delete your account and Mint doesn’t allow you with this “bug or glitch” c’mon. 

New Member
Oct 21, 2020 11:20:41 AM

Yes... it is very frustrating. Intuit and MINT Do everything in their power to PREVENT you from being able to DELETE your Intuit Account. They lose revenue by allowing you to do this ONE simple thing. So you can best believe they will NOT make it easy for you, and damned impossible... no matter how many time they cry their crocodile-tears with,"Our servers are Busy now. Please try again later." BS!! They will not correct it and you can bet your bottom they won't do so in the future. It is the ONLY way they can continue to milk their customers.. so expect your Account will be lock-out of Deletion-proof till the end of time.

Not applicable
Nov 22, 2020 1:56:24 PM

I was able to get the password accepted when I signed in and requested the account be deleted while in chrome in incognito mode. Hope that helps.

New Member
May 18, 2021 6:39:04 AM

BBB won’t help.Report this to FTC (federal trade commission).

Level 1
Jul 22, 2021 1:32:59 PM

Has this been resolved yet? I have been going in an authentication loop for 20 minutes now. I get the message I should try my old mint login and then it doesn't take, loops back around, makes me click on pictures of busses, sends me an email, sends me a text with MFA code in it, tells me get screwed and them starts all over again. Great job. Thumbs up. No DOUBLE thumbs up.

Not applicable
Mar 27, 2022 6:27:29 PM

cancel my account

Intuit Alumni
Mar 28, 2022 7:09:55 AM

In this public forum, we do not have access to your personal account information and are unable to cancel or delete your account.  If you don't want to complete your tax return in TurboTax Online, you can clear any data you have entered into the program as long as you haven't paid your TurboTax Online fee (or registered a cost-free version).

Please see the TurboTax FAQ Can I delete my tax return in TurboTax Online?

Not applicable
Apr 1, 2022 8:54:20 AM

Same issue here as well. I walk through the steps provided by intuit here:

 

https://help.mint.com/Mint-Account-Management/[removed]/How-do-I-delete-my-Mint-data.htm

 

But when I enter my Mint password, the system says "Hmmm... That didn't work".

 

I am using the correct password as I can still use it to sign into mint.

Not applicable
Apr 1, 2022 8:58:33 AM

This worked for me as well. Thanks for the tip!

Intuit Alumni
Apr 1, 2022 9:17:36 AM

You can see this link for steps to delete your Mint account. 

https://help.mint.com/Mint-Account-Management/888959651/How-do-I-delete-my-Mint-data.htm.

 

Level 1
Apr 1, 2022 10:10:40 PM

I am having this same issue. Were you ever able to fix and delete the account?

Intuit Alumni
Apr 2, 2022 7:04:10 AM

Did you follow the instructions in this FAQ on How to Delete your Mint account?

 

@Cole043

New Member
Dec 11, 2022 3:16:38 PM

I've tried and tried to do this as well. It says it's going to delete but it never does. Mint sucks and it's soooo invasive.