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New Member
posted Oct 15, 2025 8:06:06 PM

I 've installed the desktop version of Turbotax and need to use it . Do I definitely have a license code if I'm already using the online version of turbotax?

can't find an email with a code

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1 Replies
Level 15
Oct 15, 2025 8:44:45 PM

What do you mean the Online version?   The Online version where you go online and log in with your username and password?  Or that  you just downloaded the desktop program by going online?  Yes you need the 16digit  License Code to activate the program after you install it.

 

Where to find the License Code
https://ttlc.intuit.com/community/tax-topics/help/i-can-t-find-my-license-code/01/852973


How to get started with the Desktop program, install and activate it
https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-delivery/download-software-turbotax-com/L7u9oLEkq_US_en_US?uid=luqgvzrd

 

Did you already start in the Online version?   If you started in the Online version you can switch to the Desktop program and continue without paying for Online. How to switch…….
https://ttlc.intuit.com/community/choosing-a-product/help/how-do-i-switch-from-turbotax-online-to-the-turbotax-software/00/26129