TurboTax minimum system requirements for Windows - https://ttlc.intuit.com/community/system-requirements/help/minimum-system-requirements-for-turbotax-windows-software/01/26175
TurboTax minimum system requirements for Mac - https://ttlc.intuit.com/community/system-requirements/help/minimum-system-requirements-for-turbotax-mac-software/01/25609
Find download using Windows - https://ttlc.intuit.com/community/installing/help/find-your-turbotax-for-windows-software-download/01/25572
Install TurboTax for Windows - https://ttlc.intuit.com/community/refund-status/help/how-do-i-install-the-turbotax-software-for-windows/01/25934
Find download using Mac - https://ttlc.intuit.com/community/installing/help/find-your-turbotax-for-mac-software-download/01/25584
Install TurboTax for Mac - https://ttlc.intuit.com/community/installing/help/how-do-i-install-the-turbotax-software-for-mac/01/26067
Troubleshoot install for Windows - https://ttlc.intuit.com/community/troubleshooting/help/troubleshoot-installing-and-running-turbotax-on-windows/01/25718
Troubleshoot install for Mac - https://ttlc.intuit.com/community/installing/help/turbotax-for-the-mac-installation-troubleshooter/01/25810
can you provide more detail?
it won't launch?
if won't get the new updates?
it freezes at the authentication screen?
It will not launch. Windows says it's downloaded and I confirmed that it is. When the "install" screen comes up, it quickly goes through the pictured bar and nothing happens. At no point am I asked to authorize anything. I have copied the License Code but have not had an opportunity to enter it. The security suite is PC Matic - I deleted McAfee.
follow the links that were provided earlier in this thread
Please make sure your Windows/Windows Installer is up to date. Please see this for general information on TurboTax installation issues: Troubleshoot installation and running TurboTax for Windows.
If you continue to have issues please contact us.
Steps I had to put together to get mine to install.
windows 10 - Error during install, only gets to a few percent and stops with errors.
type "msconfig" in the search bar
In the System Configuration window
Select Boot
- Safe Boot and check Network
restart computer
At this point you can't install because the windows installer doesn't normally run in Safe mode
search "cmd" and right click on command prompt and (run as administrator)
copy and paste these following commands in the command prompt. Press Enter after typing each command line.
REG ADD "HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MSIServer" /VE /T REG_SZ /F /D "Service"
REG ADD "HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\MSIServer" /VE /T REG_SZ /F /D "Service"
net start msiserver
Go back to where your Downloaded TurboTax file is.
Right click on the file and Run as Administrator
**IF the install is successful at this point you can change back to Regular boot**
go back now and type "msconfig" in the search bar
In the System Configuration window
Select Boot and uncheck "Safe boot"
Restart computer
good luck..