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New Member
posted Feb 10, 2020 3:39:38 PM

I thought turbo tax is free

0 8 1429
8 Replies
Intuit Alumni
Feb 10, 2020 3:53:00 PM

TurboTax Free Edition is free as long as it is a simple return that files a 1040 with no additional schedules or upgrades. Please see below for more information and instructions on how to remove unwanted charges or add-ons.

https://ttlc.intuit.com/community/charges-and-fees/help/why-am-i-being-charged-for-turbotax-free-edition/00/25707

New Member
Feb 27, 2020 4:53:01 PM

I thought turbo tax was free.Why am I being charged $85.00?

Employee Tax Expert
Feb 27, 2020 4:57:40 PM

You are able to begin your tax return using TurboTax Free Edition, but if you do not qualify for it, you will be prompted to upgrade. 

Please see the following link for tax situations covered in TurboTax Free Edition.

Free Edition

  

To see what you are being charged for please follow the instructions in the following FAQ.

Review Fee's

Level 2
Apr 1, 2020 10:12:42 AM

Why should I pay for this if AARP will file it free?

Level 2
Apr 1, 2020 10:14:16 AM

I was surprised to hear "free" without details.....isn't that false advertising?  AARP will file your taxes for free if you meet age requirements

Employee Tax Expert
Apr 1, 2020 10:18:01 AM

You are able to begin your tax return using TurboTax Free Edition, but if you do not qualify for it, you will be prompted to upgrade. 

Please see the following link for tax situations covered in TurboTax Free Edition.

Free Edition

  

To see what you are being charged for please follow the instructions in the following FAQ.

Review Fee's

New Member
Feb 24, 2021 5:51:49 PM

I don't mind paying for the state tax, but I thought federal was free.

 

Level 15
Feb 24, 2021 5:53:57 PM

@NHE

 

WHY DO I HAVE TO PAY?  I WANT THE FREE EDITION

 

The information that you can enter in Free Edition is pretty limited now.  Thanks to the new tax laws that began for 2018 returns, there are no more simple Form 1040EZ or 1040A's.  Everything goes on a Form 1040 that has three extra "schedules" with it, and if you need any of those schedules, you are not able to use the Free Edition.  Using the standard deduction instead of itemizing does NOT mean you will not need any of those schedules.https://ttlc.intuit.com/questions/4511011-what-happened-to-the-1040a-and-1040ez   If you started in the Free Edition and entered any data that required any of those three schedules, you have to upgrade to a paid version.   The Free Edition cannot be used for self-employment income, investment income, rental income or a student loan interest deduction,

 

https://www.irs.gov/forms-pubs/about-form-1040 

 

 

 

https://ttlc.intuit.com/questions/2586254-how-do-i-clear-and-start-overIf you qualify to use it, there is another full-featured free version of the software:

Try Free File: 

You qualify if your income was $39,000 or less, or $72,000 or less if active duty military, or if you qualify for Earned Income Credit

https://ttlc.intuit.com/questions/1900583-what-is-turbotax-free-file-program

 

 

Note:  If you do not qualify to use Free File then you will have to upgrade to Deluxe or higher in the paid versions of the software.   

 Online Deluxe $40  State software $40

 

 

Or—-Use this IRS site for other ways to file for free

 

https://apps.irs.gov/app/freeFile/

 

 

 

 

If your TurboTax fees are higher than expected, you can reduce them by removing add-ons: